2 Replies Latest reply: Feb 6, 2013 5:34 PM by 6591 RSS

    Uninstalling Premiere 8

    6591

      I lost the hard drive that premiere elements 8 was installed on (driveD) windows is on driveC and I want to re-install the program but when I put the disc in all it wants to do is uninstall premiere elements 8. If I click to do an uninstall I get an error because drive D doesn't exist. How can I re-install this program I suspect there is something in the windows registry that has to be removed but I am not a techie. I am using windows 8

        • 1. Re: Uninstalling Premiere 8
          ShefaliG Adobe Employee

          Hi,

           

          You need to please carry out manual cleaning; uninstallation would pose problems as it wouldn't find a lot of installed files it would expect the system to have.

          Then, you should be able to install the application again without any problems.

           

          Here's a link for a complete manual clean-up: http://helpx.adobe.com/photoshop-elements/kb/manually-remove-photoshop-elements-11.html

           

          I hope this helps.

           

          ~ Shefali

          • 2. Re: Uninstalling Premiere 8
            6591 Community Member

            Thankyou for your answer I removed all folders etc following the steps shown but the directions are for Photo Shop Elements 11 I need to uninstall Premiere Elements 8. In the directions I substituted Photoshop Elements 11 with Premiere elements 8 but a lot of the registry files didn't match in my computer. Please note I have successfully ran uninstall for Photo Shop elements 8 it is Premiere elements 8 that I need to uninstall is there a similar directions available for Premiere Elements 8. These are some of the files not on my computer

            •HKEY_CLASSES_ROOT\Installer\Features\467181D10DCD8B14AAB7A095F920A727

            •HKEY_CLASSES_ROOT\Installer\Features\1E560D4DFBA30D143B58CFF620F7D400

            •HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\ Products\467181D10DCD8B14AAB7A095F920A727

            •HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\ Products\1E560D4DFBA30D143B58CFF620F7D400 

            HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{1D1817 64-DCD0-41B8-AA7B-0A599F027A72}

            HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{D4D065 E1-3ABF-41D0-B385-FC6F027F4D00}