1 Reply Latest reply on Feb 6, 2013 1:31 AM by Mylenium

    Photoshop cs6 scratch disks/won't open ps.

    courtniification

      Okay, so I got the 'scratch disks are full' message when I tried opening new projects. After googling, I read to just change the location to another hard drive instead of the main one, so I went into preferences, unchecked the C drive & checked the E drive. Now photoshop won't let me open it. I get this message:

       

      "Could not open a scratch file because the fil eis locked, you do not have nexassary access permissions, or another program is using the file. Use the 'properties' command in the Windows Explorer to unlock the file."

       

       

       

      .... how do I do this, exactly?

      also any help on clearing/sorting out my scratch disks would be appriciated, too.

      Thanks!