4 Replies Latest reply on Feb 7, 2013 3:44 AM by SimonATS

    Problems signing a document in Reader and Acrobat

    LeeAnn Fogde

      I have a PDF that was created by someone else. When i opened it with reader, filled in the highlighted areas, clicked on sign and placed the signature, everything works fine. After placing the signature and clicking on done signing it also seems to work fine, but when I go to the folder where the document was saved it is not there. I spoke to the person that created the document and they thought it was because I was using reader. I downloaded the trial version of acrobat pro and when I open the document with it, it won't even give me the option to sign. I tried saving as a reader extended PDF but when I open it with reader and click on sign it gives the message "the security settings on this document prevent adding text and/or placing a signature on it from Adobe Reader."  Any suggestions as to why?