4 Replies Latest reply on Aug 22, 2013 2:43 PM by AlfonsMallgan

PSE 11 Fails to Install - Shared Technologies Error

Don26812 Feb 7, 2013 8:16 AM

When installing Photoshop Elements 11 on a Windows 7 computer, the install fails while installing the Organizer. The error message refers to installing Shared Technologies.

The PC in question has PSE 10 installed and CS5. Based on previous experience, I tried ending the CS5 Bridge process, which has caused problems in the past.

I have tried multiple times with the same result.

Any ideas?

Thanks in advance.

1. Re: PSE 11 Fails to Install - Shared Technologies Error

99jon Feb 7, 2013 9:32 AM (in response to Don26812)

You may need to install from a new user account.

See this other thread for further help.

http://forums.adobe.com/thread/1146291?tstart=60

Replacement links for the final two which in the thread are the Dutch versions:

http://helpx.adobe.com/en/x-productkb/global/create-local-administrator-account-windows.ht ml

http://helpx.adobe.com/en/x-productkb/global/restart-windows-modified-mode-windows.html
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2. Re: PSE 11 Fails to Install - Shared Technologies Error

neeraj chaudhary Feb 7, 2013 9:41 AM (in response to Don26812)

Try installing after restarting your system
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3. Re: PSE 11 Fails to Install - Shared Technologies Error

Don26812 Feb 8, 2013 3:13 PM (in response to neeraj chaudhary)

Thank you both for your replies. I have not tried any of them yet, so for now they are helpful.

I certainly hope the Avisory Tool does the trick. The steps in the other threads suggested appear to be quite complicated, certainly for the average user like my client. During testing, I remember this issue coming up, and the solution was quite straight forward - I just don't remember what it was. :-(

I'll reply back with what the solution was in this case, just to close the loop.

Thanks again.
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4. Re: PSE 11 Fails to Install - Shared Technologies Error

AlfonsMallgan Aug 22, 2013 2:43 PM (in response to Don26812)

I have also this problem now trying to reinstall Adobe Photoshop Elements 9 after some changes on my Windows 7, 64 bit-laptop. I have read many of the forumcomments and am surprised that there seems not to exist a simple fix for this problem. To install and use a photoeditprogram should be easy and should not demand Einsteinqualities. If there is not a simple fix I will change to a Magix-software.
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