If i use the name my account is in, emails for the submission receipts are send out with my email/name as I set it up.
We have a project we are woking on and when registrants get their submission receipt, I want them to know right away, the email is from the project. If I use the email address we created for the project, the submission receipt email is sent from
Adobe FormsCentral <email@example.com> - which is not even the email I selected.
When I select the proper email, it won't let me update the name box either, it is greyed out.
How do I get around this?
When you select your project email address in the "From:" drop-down, do you see a warning icon in the Options tab navigation list? If so, when you move your mouse over the icon you should see something like this:
Once you create an account and/or sign into FormsCentral with the project email address and follow the email verification process, that address will be used for the submission receipts.