1 Reply Latest reply on Feb 7, 2013 7:43 PM by pwillener

    Unable to install Adobe Flash Player 11 ActiveX -- Error 1722

    NickC_UK

      Hi,

       

      I am unable to install Flash Player 11.5.502.149 on Windows 8.  The error reported is:

      Adobe Flash Player 11 ActiveX -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\Nick\AppData\Local\Temp\InstallAX_11_5_502_146.exe, command: -install -msi

       

      We have tried running uninstall_flash_player.exe to try and clean things up but this still fails.  Is there a known problem with installing Flash player ActiveX on Windows 8?  Flash player Plugin works fine just the ActiveX version which does not.

       

      Thanks,

        Nick