1 Reply Latest reply: Feb 8, 2013 3:23 AM by kglad RSS

    Installing on a new Computer


      I downloaded Photoshop Elements 10 and Premier Elements 10 as an upgrade from Version 6 in August 2012.

      I have just bought a new computer but have stayed with Windows 7 Home Professional BUT 64 bit instead of 32 and it is a French language version of W7.

      I have copied the downloaded installation files onto a DVD from the old computer and then onto a memory stick for installation. (My new computer will not recognise its DVD drive yet -have to get it fixed!). Installation of Photoshop Elements proceeds normally up to a point and then rolls back to zero.

      Any ideas?