2 Replies Latest reply: Feb 15, 2013 6:56 AM by mdl-eri-world RSS

    Adobe PDF Menu in Word casues application crash

    mdl-eri-world Community Member

      The Adobe PDF menu is Outlook and Excel 2003 work fine, but Word 2003 crshes every time I use it.  It started about the time that patch 9.5 came out.  I have uninstalled and reinstalled Office 2003 and have done the same with Acrobat 9.  At the 9.0.0 level the new install also crashes.

       

      When it happens it hs saved the word file and asked where to save the pdf, then it starts the herk-nd-jerk process and then Word dies and tries to restart.   No PDF file is ever made.  The acrobat writer works, but is far less functional.  Please advise on how to fix this problem.