2 Replies Latest reply: Feb 10, 2013 9:10 AM by bluellipse RSS

    Library files will not transfer

    bluellipse Community Member

      I work on Firework projects on both my laptop running CS5 and my desktop that runs CS6. When I create a file on my desktop using symbols from my custom libraries, and save it, then reopen it on my laptop, all my symbols placed in my document disappear.


      Any ideas on how to resolve that?


      Thank you,


        • 1. Re: Library files will not transfer
          groove25 Community Member

          I'm flummoxed by this. I think I need to confirm a few of your steps:


          • With the Document Library panel, are you choosing Import Symbols… from the fly-out menu?
          • Are you dragging any of these imported symbols from the Document Library onto the canvas?


          Finally, are you saying that symbols are actually disappearing from the canvas, or from the Document Library panel (or both)?


          This is surprising behavior to me, as I thought that symbols placed within the Document Library panel are saved within the document itself. In any case, one way to prevent this might be to copy the contents of your Libraries folder to your other computer, placing it in the corresponding folder. Oh, wait… maybe this is a CS6-to-CS5 issue? No, I don't think so… On a single computer, I'm able to create a file in CS6, and that file still contains the same symbols when opened in CS5.

          • 2. Re: Library files will not transfer
            bluellipse Community Member

            Thanks for replying. I just discovered what the strange issue was-- the colors of my simple symbols turned to white. Why it did that I don't know. But at least I can work with that.