I'm concerned that you can't import audio or photos. That would indicate some serious issues at your end, and not something we can likely help you with here on the forum.
That is assuming that by audio you mean WAV files and that by photos you mean photo that have been resized to no larger than 1000x750 pixels in size.
Other than that, Premiere Elements 9 works great on Windows 7. I had no problem running it on my Windows 7 machine.
Although version 10 runs even better and version 11 runs better than any version of the program, especially with AVCHD footage.
You say the program runs slowly during the editng process. What type of media files are you editing? (I assume you're not working with photos or audio files, since you say can't load them into a project.)
What model of camcorder is your video coming from and what format and resolution is it? Did you use Premiere Elements' Get Media tools to get the video from your camcorder to your computer?
When you started your Premiere Elements project, what project settings did you select? If you selected the correct project settings for your video you will NOT see red lines above your clips when you add them to your timeline. Is that the case in your project?
I am with Steve, on the inability to Import Stills and Audio files. There is something very wrong.
Do you get any error messages?
Just to be clear, would you give us the format of those problem Stills, and also the problem Audio files?
the stills are jpegs and the audio files are itunes. I have imported to this program many, many times and have been making videos for years. But when I tried to do it in my new computer, this is what happened. Thanks for your insights!
My pics are jpeg and the message I get is that they are too large (though I've never had that problem before). I am doing avchd from an hd sony camcorder. And yes, I used get media tools. I am not sure about the red lines, but I don't remember seeing them. Thanks for your insight. Understand that when I was running this program on my laptop my speed was too low and it was getting very slow even then. But I loaded the program fresh on my new computer, so I just don't think this should have ever happened. I would gladly get version 11 if that is the only logical solution.
As I indicated in my first post, photos directly from cameras are way too large for use in a Premiere Elements project. For high-def video, your photos should be not be larger than 2000x1500 pixels in size.
Music from iTunes can usually not be loaded into a video program in its native format because it is copy protected, and trying to do so will throw up an error code. iTunes has relaxed these protections a bit, but it's still very common for this to happen. The solution is to output the song(s) as CD and then rip them back into the computer as an MP3. This will override the copy protection. (An alternative is to use Amazon.com as your music source, since they use almost no copy protection on their music.)
So, how do I reduce the pixels in photos from a canon 5d dslr? I don't think this will resolve the other problems I am having with the program. And I have always copied and used audio off of itunes since I have been doing videos. It has never been a problem until now. Again, thanks for your insights! And I will try Amazon when I download audio off the internet.
Thanks for these citations. A lot of what I read doesn't make sense, but I'll continue to delve into it.
It's pretty simple.
If you want to use a photo in a high-def project, you need to use Photoshop Elements or Photoshop to size it down to 2000x1500 pixels (at 72 ppi).