5 Replies Latest reply: Feb 12, 2013 5:49 PM by SuzScriv52 RSS

    Bridge Folder Names Missing

    SuzScriv52

      A very strange problem:  Many of my file folders suddenly lost their file names.  There appears to be no rhyme or reason as to why some are missing, while others are not. 

      Although the photo below shows only a few missing, a significant number of the subfolders002-copy.jpg lost their file names.  Also, the folder names suddenly transformed into black labels, which I don't really like, although I can live with that.  I tried to simply rename the folder for those that are missing names, but that option isn't available, as it usually is.  I'm not sure what caused this, although it happened while I thought I was working in Photoshop (when I was actually still in Bridge) and may have inadvertantly hit a key on my keyboard that caused this to occur.  Here's what I've tried thus far (besides swearing):  shut down my computer, restarted everything, tried to reset the preferences to the default (although everything I tried, e.g., holding down the Ctrl key as soon as Bridge is opening, also tried the Ctrl, Alt, Shift keys -- neither method gave me the reset window that's supposed to pop up), also purged my cache.  None of these attempts have resolved the problem.  Does anyone have any other recommendations?

       

      I use Photoshop CS5 and Windows 7 and have installed the most current updates. 

       

      Thanks,

      Suzanne

        • 1. Re: Bridge Folder Names Missing
          Curt Y Community Member

          In View do you have thumbnails checked?

           

          To reset preferences in Bridge hold down the Ctrl key THEN start Bridge.

          • 2. Re: Bridge Folder Names Missing
            SuzScriv52 Community Member

            Yes, "As thumbnails" is checked.  I did try holding down the Ctrl key before starting Bridge.  Still, nothing happened.  (Sigh)  Other suggestions?

             

            Appreciate your thoughts.

            • 3. Re: Bridge Folder Names Missing
              SuzScriv52 Community Member

              Am happy to report that things are up and working correctly now.  The reason I couldn't reset preferences in Bridge, even when holding the Ctrl key before Bridge opened, was because I had the "Start Bridge at Login" box checked in the Advanced Preferences.  Which means, apparently, that Bridge had already started by the time I'd hit the Ctrl key.  Once that was deselected, I rec'd the pop up box with the three reset options.  I chose to reset the preferences, and voila!  All of my folders now have names, and that odd black label is removed.  Of course, now I have to re-set  my favorites and customize my workspace, but that's a small price to pay to be able to see all the folder names now. 

               

              Whew! 

              • 4. Re: Bridge Folder Names Missing
                Omke Oudeman Community Member

                I chose to reset the preferences, and voila!  All of my folders now have names, and that odd black label is removed.

                 

                It seems you have set the option to View Only thumbnails set to on (menu view, you probably accidentally have hit the control + T key command that is the shortcut for this). This brings filenames, ratings and other info out of view and put's those labels over the folders. The folders that have no name have a folder name that is to long to fit on the thumb.

                 

                Just test yourself by hitting ctrl + T and again or check the menu view. You are not the first one that had this accidentally happen and you certainly aren't the last

                 

                 

                Of course, now I have to re-set  my favorites and customize my workspace, but that's a small price to pay to be able to see all the folder names now.

                 

                This is not a bad thing, it keeps you sharp, knowing what options there are and what you might want to change. BTW, you only need to reset custom colors for the window, using the reset workspace button does what it says it does (That is if you have saved those custom workspaces), except for the User interface colors.

                • 5. Re: Bridge Folder Names Missing
                  SuzScriv52 Community Member

                  OMG!  You're brilliant!  That's exactly right!  I tried your suggestion of hitting Ctrl, T, and that's precisely what happened.  All I needed to have done was to uncheck the "Show Thumbnails only," rather than resetting the preferences.  But you're right -- reminding myself how to customize is indeed a good thing.  And you also solved the mystery for me as to why some folders had missing names, while others didn't (i.e., file name too long).  Bless you.  You're my new best friend.