2 Replies Latest reply: Feb 12, 2013 12:08 PM by Chris Cox RSS

    error appears whei i close the program

    marycalvo Community Member

      Hi.

      When i close the program I get an error message memory at '0x234fd01' could not be read

      What's the reason and how to avoid that?

      Thanks

        • 1. Re: error appears whei i close the program
          Noel Carboni Community Member

          There's probably no easy answer, as this kind of thing usually indicates corruption in Photoshop's memory that has occurred long before you exit.

           

          I had the problem back on 2011 and it turned out to be very specific versions of the ATI display driver, as once I upgraded to their newer releases the problem vanished.

           

          So...  Make sure all the software that Photoshop relies upon or uses (display and other drivers, 3rd party plug-ins, and the rest of your system) is up to date with the latest versions available from the manufacturers, and maybe you'll get lucky that they will have fixed the problem already.

           

          -Noel

          • 2. Re: error appears whei i close the program
            Chris Cox Adobe Employee

            Most of the crash on quit bugs are due to third party plugins - though on MacOS there are also some OS bugs that cause crashes on quit as well.

             

            Are you using any third party plugins?

             

            What OS version are you using?

             

            Have you installed all the updates for Photoshop, your plugins, your drivers, and the OS?