Hi. I can't open my D800 Nikon NEF images in Bridge and Photoshop CS 6 of Creative Suite. However the jpgs from the D800 will open........ What to do. This is on an iMac that is 6 years old. What to do+
I have no problems opening the NEF on my newer laptop using the same software.
Check to see what version of ACR you have. Should be 7.3. Most problems with ACR are file in wrong folder or more than one file in folder.
You'll need at least Camera Raw 7.1 to open D800 images. Go to your Help menu in Photoshop and choose Updates.
If that doesn't work, there's a way to download later Camera Raw updates manually, but Adobe has chosen to hide it for some unfathomable reason. I guess they're under the mistaken impression that the updater always works.