2 Replies Latest reply on Feb 15, 2013 9:38 PM by awang429!

    PSE 5 Runtime Error Launching Organizer


      WHen I connect my camera and it automatically launches the Organizer, it tries to start for a minute or more and then I get a microsoft error "Microsoft Visual C++ Runtime Library (Not Responding)" "THis application has requested the Runtime to terminate in and unusual way."  And it freezes.


      For years, this organizer has worked flawlessly but one day the PC crashed or ran out of battery when PSE organizer was launching and it hasn't worked since.  I have tried several times to remove the entire program and re-install it but I still get the same error.  What can I do?  I don't want to upgrade if I will just get the smae problem.