Further information--it works fine in Chrome. But it crashes IE 9 without fail.
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I'm sorry to hear you're having trouble accessing attachments. If possible, could you please provide the following information so that we can investigate the issue?
1. Operating system and version. For example, Mac OS X 10.6.8 or Windows 7 64-bit.
2. The version of the Flash Player that is being used in IE. You can get that information by following this link:
1. Windows 7 (64-bit)
2. Flash Player
version : 11.3.300.265
Thanks for the prompt reply. The download does work in Chrome.
Thanks for the additional info.
I wasn't able to get quick access to that version of the Flash Player. The closest that I could find is 11.3.300.257 - I was unable to reproduce the issue with that version.
Note that version 11.3.300.265 of Flash Player is quite out of date. If you were to open the "find flash player version" link in Chrome you would likely find a much newer Flash Player version. At this point I can only suggest that you upgrade to the latest version of Flash Player. That will likely resolve the issue in IE.
Thanks for the help.