It should work, the article is correct. Make sure you are using with proper white spaces in the file, do not use any extra spaces.
Also after making changes have you restarted your webserver?
There are no extra spaces. I literally changed "info" to "debug", saved and restarted the server. That is all. I've restarted the server several times in fact.
My isapi_redirect.properties file matches what is in the KB doc exactly.
Works for me with log_level=debug . I would not want to run a CF10 IIS environment debug enabled, especially production, for very long as it runs significantly slower. EG with log_level=info you get 2 lines of log versa 600 lines log_level=debug for the same application CFM load.
Stellar did you follow the CF10 update5 manual step to remove and add the ISAPI tomcat redirector connector?
I might add I did log_level=debug on Windows 2003 IIS 6 32 bit not 2008 r2 IIS 7.5 64 bit since I did not have that environment to down for maintenance. While it is still isapi_redirect.dll, there are different files for 32 versa 64 bit so could be a possible difference for it working for me and not for you.
Another thought. Instead of looking at the ISAPI redirector connector log files via debug or info you could enable JMX at the CF / JVM / tomcat worker end and use jconsole (part of JDK) to monitor the tomcat AJP connector. Sometimes seeing things in a graph can be helpful to determine an issue. Again Carl.
Removing and readding the connector seems to have solved the problem. Thanks!