0 Replies Latest reply on Feb 14, 2013 6:38 AM by bpcervantes

    Extension Manager won't See My products?

    bpcervantes

      Hello,

       

      I am running windows 7 64bit and have the CS5 Master suite. Due to low disk space I installed the suite on an external drive which the computer saw as (I) Later I installed a Card reader and it changed all my drive letters, so now the hard drive is seen as (L). For awhile a was able to use Photoshop or any of the programs until I figured out how to change the path in properties to go to the (L) Drive instead of looking for a non existant (I).

       

      Now I can open the products, but the Extension manager won't see them at all and when I try to install a new purchase or download I get this: http://prntscr.com/spmmq and this is the version I am using http://prntscr.com/spn0a, I do have CS6 as well, but it crashes 2-3 times a day from random things and I have a lot of stuff my photoshop has to load, so it takes almost 1.5 hours to get back up after a crash.. grrr!!!

       

      I tried downloading CS5 Extension manager to reinstall it, but when I did that it was forcing the installation the the non existant drive (I) I couldn't change the path and when I went to unistall the Extension Manager, there was no option for it to be removed??

       

      So the question is... is there a way to have my extension manager find the products on the (L) drive???

       

      Thank you for any help,

       

      J