2 Replies Latest reply on Feb 18, 2013 12:07 PM by H Blair

    Problem with ADE 2.0, Nook Color

    H Blair

      We're having problems with an ePub exported from InDesign CS6 (v8.0.1). It seems to crash on Nook Color (

      Nook Color Model BNRV200 Software Version: 1.43), Adobe Digital Editions v2.0 (both Mac and Windows), and the culprit may be black & white TIF files that InDesign exports as .PNG files. Has anybody seen anything like this before? Crash reports follow, for those that can use them; I can add complete crash dumps if needed:

       

      Mac (ADE 2.0):

       

      Process:     Adobe Digital Editions [9247]
      Path:        /Applications/Adobe Digital Editions 2.0.app/Contents/MacOS/Adobe Digital Editions
      Identifier:  com.adobe.adobedigitaleditions.app
      Version:     2.0 (1)
      Code Type:   X86 (Native)

      Parent Process:  launchd [381]

       

      Date/Time:   2013-02-14 14:09:31.447 -0500
      OS Version:  Mac OS X 10.7.5 (11G63)

      Report Version:  9

       

      Crashed Thread:  0  Dispatch queue: com.apple.main-thread

       

      Exception Type:  EXC_BAD_ACCESS (SIGBUS)

      Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000

       

      Windows (ADE 2.0):

       

      Log Name:  Application
      Source:    Application Error
      Date:      2/14/2013 3:51:40 PM
      Event ID:  1000

      Task Category: (100)

      Level:     Error
      Keywords:  Classic
      User:      N/A
      Computer:  Ryan-PC

      Description:

      Faulting application name: DigitalEditions.exe, version: 2.0.0.0, time stamp: 0x5058357c

      Faulting module name: rmsdk_wrapper.dll, version: 0.0.0.0, time stamp: 0x5058356c

      Exception code: 0xc0000005

      Fault offset: 0x00150ffd

      Faulting process id: 0x%9

       

      Any help would be appreciated.

        • 1. Re: Problem with ADE 2.0, Nook Color
          sjpt Level 4

          I have seen errors not quite the same, but maybe related.

          Random (as far as I have identified) books will not work on my Bookeen Opus.

          Sometimes the book just won't display, sometimes the Bookeen jumps back to a higher level menu, and a couple of times the Bookeen crashed completely.

          Being a much more basic device than your Nook, it doesn't give any details about what it thinks the error is.

           

          I've never been that keen on any of the books involved, so just moved onto another book.

          Next time I find one I'll have a look and see if it could be related.

          • 2. Re: Problem with ADE 2.0, Nook Color
            H Blair Level 1

            Our typesetter and I have narrowed it down to the "adobe-text-layout: optimizeSpeed;" CSS line, which is added by InDesign. We haven't proven that it consistently causes Adobe Digital Editions/Nook to crash, but it seems the likely culprit.