3 Replies Latest reply on Feb 17, 2013 3:08 PM by RandySwineford

    viewing responses within form

    JFBoutique

      When a client sends their completed form back to us,  in order to view their responses, i have to actually click in the 'response area' to be able to view their responses.

       

      How can I overcome this?

       

      The procedure im following to PDF my forms is:

      • the form is opne
      • file
      • Save As PDF Form

       

      is this correct?

        • 1. Re: viewing responses within form
          RandySwineford Adobe Employee

          Sorry, I don't understand. What do you mean by response area?

           

          Can you provide some screenshots?

           

          Thanks,

          Randy

          • 2. Re: viewing responses within form
            JFBoutique Level 1

            Hi Randy

             

             

             

            My Colleague, who will be predominantly using these Forms day-to-day uses a MAC and has found that, when her clients email the completed from back to her for review, she has to click on the ‘response area’ (see attached for my definition of what the response area is) to be able to view their responses.

             

             

             

            I use a PC and when I open the  same form on my computer, I too cannot see the responses.

             

             

             

            But, when I filled out a form, re-opened it, I could see the reponses.

             

             

             

            So I don’t know what to do.

             

             

             

            Kindest Regards

             

            Jackie

            • 3. Re: viewing responses within form
              RandySwineford Adobe Employee

              You have to make sure everyone filling and interacting with the PDF form is using Adobe Reader. If a person is using the Apple PDF preview application or any other non-Adobe PDF viewer it can cause problems like you mention above.

               

              Randy

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