Are Photoshop and OS fully updated and have you performed the usual trouble-shooting routines (trashing prefs by keeping command-alt-shift/ctrl-alt-shift pressed while starting Photoshop after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed, 3rd party plug-ins deactivation, system maintenance, cleaning caches, font validation, etc.)?
My system is fully updated but with CS6 not being able to boot up completley there is no way to do the latest up date to adobe.
This was happening on my clonedback up disk. I clone my complete system once a month. I have been doing the same thing like this for 8 years.
what I will do is delete the disk and do a complete clone to it. The only thing that does happen before is because i have not deactivated the original photoshop will boot up, but can't do a full activation because the other drive has not been deactivated.
Thank you for the response
Hello, where was your scratch disk located?
You can try to reset Photoshop's preferences if you hold CTRL+ALT+Shift as soon as you click on the Photoshop icon.
My scratch disk is another internal drive on my computer. So it would recognize it.
If i do reset my ps preferneces i will have to reset all my actions and everything else is this correct?
Thank You for your response
I'm getting the same error message and I can replicate it. If I set my primary scratch disk to any other disk other than the boot drive PS6 will give me this error message. Even if I select another internal drive, it doe snot have to be an external, as the number one option for the scrtach disk PS6 will not boot.
Mac OS 10.8.2
I have not subscribed to the exteneded version and it ran out today now when I boot up cs6 the message is could not open a scratch file because the disk is not available.
If you had a subscripton version and let it expire you have nothing. Do you have a purchased copy of perpetual licence CS6?
You should change your user name as it is not wise to have you name as an e-mail address. You are opening yourself up to spam attacks.