1 Reply Latest reply: Feb 17, 2013 8:59 AM by Eman Fu RSS

    PayPal account could not be verified

    amfdale Community Member
    amfdale Feb 16, 2013 4:14 PM

      I'm trying to set up payment processings. When I put in my e-mail address and click Register account I get a message saying " The PayPal account could not be verified. I know it's the correct e-mail address and I have used it to collect payments on other sites. Any idea what the problem is?

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        • 1. Re: PayPal account could not be verified
          Eman Fu Adobe Employee
          Eman Fu Feb 17, 2013 8:59 AM (in response to amfdale)

          Hi,

           

          I checked our server log. It appears that at the time when you clicked the Register Account button, your FormsCentral sign-on cookie had been expired, therefore our server rejected the Register Account request.

           

          Please log out from FormsCentral and log in again, then open your form and try to register your PayPal account again. Please let me know if this does not work to you.

           

          Thanks,

           

          Eman Fu

          Senior Computer Scientist

          Adobe Systems Incorporated