12 Replies Latest reply on Feb 27, 2013 5:23 AM by Peter Spier

    InDesign stops working

    NolletB12

      I have Windows 7 and InDesign 6. What I want to do is the following: I want to have a textbox with 6 columns which I fill with text I need from the internet (the website doesn't matter). Then I want to let the text flow over the last 3 columns. When I do this and try to make my textbox smaller, bigger, whatever... Windows just shuts down Indesign. There's no errorcode. The weird thing is that it only does this when I copy text from the internet or place a word-document in the textbox. So when I type in my text, it works normally.

       

      Somebody have a solution? I really need the text for my school.

       

      Thanks!

        • 1. Re: InDesign stops working
          Peter Spier Most Valuable Participant (Moderator)

          Always happens, even if you create a new file?

           

          There's not much to go on here, but two things to start with, see:

           

          Replace Your Preferences and Troubleshoot font problems | Windows

          • 2. Re: InDesign stops working
            PrintFusion45 Employee Moderator

            When you copy directly from website to Word, styles also get copied into Word when you paste it. Then placing the Word document in InDesign has a possibility of importing corrupt data. If you're not concerned about the Styles as it looks in the website and just the content, then I recommend you to first copy paste the entire clipboard data that you copy from the website to Wordpad and discard all styles. Then export the document to an RTF file and then place the RTF file in InDesign.

             

            HTH

            • 3. Re: InDesign stops working
              sitamey Level 1

              I would suggest the same too. If no styles are required then the text can first be pasted in Notepad and plain text can be taken to Indisign. As expected styles/formatting will be lost. Saving the text into RTF format from word would retain the style sheets but must try and see if it hangs.

               

              BR

              • 4. Re: InDesign stops working
                NolletB12 Level 1

                It always happens, even with a new file. I tried some things out yesterday and it doesn't happen with 7 columns or 5 colums... Only 6 columns. Really strange.

                 

                I'll check out your advice tonight.

                Thanks!

                • 5. Re: InDesign stops working
                  Peter Spier Most Valuable Participant (Moderator)

                  Could also be a bug...

                   

                  Does it work if you start with 5 or 7 columns and switch to 6 after adding the text? Are you using individual on-column frames, or a single multi-column frame? Have you tried using the other?

                  • 6. Re: InDesign stops working
                    NolletB12 Level 1

                    Now it becomes interesting... I tried this at school, where we work with MAC and Indesign 6... Same thing!! It's probably a bug in InDesign. But I have the Dutch version (because it's my native language). Do any of you have the same problem? Maybe it's just the Dutch version that has the problem.

                     

                    Haven't tried your solution yet. I'll try it this weekend.

                    Thanks guys!

                    • 7. Re: InDesign stops working
                      Peter Spier Most Valuable Participant (Moderator)

                      IS ID fully patched? I remember another bug od some sort that involved columns, but I think that had to do with master pages and 3 columns. It never bit me personally, so I've forgotten the details.

                       

                      Please describe step by step what you are doing so we can try to reproduce the error.

                      • 8. Re: InDesign stops working
                        Peter Spier Most Valuable Participant (Moderator)

                        And when you say InDesign 6, do you mean CS6, which is version 8 (and 8.0.1 is the current patch), or version 6, which is CS4, and should be patched to at least 6.0.5 (there's a 6.0.6 patch that I persaonlly didn't install because it changes the behavior of placed .ai files).

                        • 9. Re: InDesign stops working
                          NolletB12 Level 1

                          I mean InDesign CS6, I've bougth Creative Suite® 6 Design & Web Premium in Dutch for Windows 7.

                          These are the steps I follow (pardon my English, but I'm Dutch):

                           

                          1. Open a new file - A4 format (nothing special)
                          2. I make a new textbox, rather big

                          3. Make 6 columns in the textbox

                          4. Go to the web (in my case: www.heuvelland.be) and copy some text.

                          5. Paste the text in the textbox

                          6. (don't know how to say this in english) Spread the text out on multiple columns (in my case 3 columns)

                          7. Place a column-end before my text

                          8. Try to make the textbox bigger

                          - Indesign stops working here -

                           

                          I've tried all kinds of things, even re-installed InDesign! And as I said: even in school, it's the same thing. It even stops working if I put the text in Word first and get all of the styles out. Even tried out to type the text manually.

                          • 10. Re: InDesign stops working
                            Peter Spier Most Valuable Participant (Moderator)

                            I'm not certain I'm following yoru directions exactly, but so far I've had no problem here in the US version.

                             

                            >6. (don't know how to say this in english) Spread the text out on multiple columns (in my case 3 columns)

                             

                            Are you doing something in this step besides just pasting? The text should flow across as may columns as it needs when you paste.

                             

                            >7. Place a column-end before my text

                             

                            By this I think you mean add a column break before the text to move it to the tight one or more columns. Why do you do this? Why not use a narrower frame and position the frame further to the right?

                             

                            Is your copy of InDesign patched to 8.0.1?

                            • 11. Re: InDesign stops working
                              NolletB12 Level 1

                              Step 6: I just paste it (ctrl + v)...

                               

                              Step 7: Indeed, I meant a column break before the text to move it to the right. The only reason why I would do this, is because my teachers make me use 6 columns everywhere (really everywhere). I wouldn't use 6 columns for such a long text, it's only because I have to.

                               

                              I don't know if my InDesign is patched tot 8.0.1... Is there a way to see this? And how can I patch it if it's not patched?

                              • 12. Re: InDesign stops working
                                Peter Spier Most Valuable Participant (Moderator)

                                You can use a 3-column frame that is only half as wide and move it to the right to match the 6-column grid to achieve the same look.

                                 

                                To see if you are patched to 8.0.1 hold dowm the Ctrl key and choose About InDesign from the Help menu. The full version number will be in the upper left of the detailed dialog. If you need the patch, try Help > Updates..., or go to http://www.adobe.com/support/downloads/detail.jsp?ftpID=5465