2 Replies Latest reply on Feb 19, 2013 8:44 AM by rokestah

    Presenter, Flash plugins and pain...

    rokestah

      I will try to make this short...

       

      I have the following:

       

      Windows 7

      Office 2010

      Presenter 8 (8.0.1 build 260)

      Acrobat Reader XI

      IE9

       

      I have published countless pdf's from Presenter without a hitch until recently.

      When opening the pdf I am greeted with a flash error warning, so I check my pc for flash and everything is installed and working correctly.

      What can it be I here you ask?

       

      I decide to re-install Flash, so I un-install the version I have and using IE9 I go to Adobe.com and install the latest version (11.6.602.168).

       

      This is the Active X version I here you all cry in unison!

       

      Yes it is!

       

      It is the version installed when you are using Windows 7 with IE9.

       

      BUT

       

      This version does not open my pdf's created with Presenter.

       

      I have to download the Flash plugin for other browsers!

       

      AHHHHHHHH!

       

      When did this happen?

       

      I am certain that when I last created pdf's from Presenter the standard flash plugin was able to open my files...

       

      I have hundreds of students who may all have to download an alternative plugin because the IE9 active x plugin does not open the pdf.

       

      This means downloading an alternative browser and installing flash from within or me sending a link out with the pdf's.

       

      This cannot be right... surely.

       

      please tell me I am doing something wrong and there is a simple solution or point me in the right direction...

       

      thx