11 Replies Latest reply on Feb 21, 2013 6:54 PM by kbminoz

    difficulty in importing jpg into organiser


      I am trying to import some jpg files into organiser from a windows folders. What turns up in organiser is a thumbnail (there is no image) for each photo. Properties indicate that it is the correct jpg. I can open the file in Elements.

      There is something about the files that is causing the problem. Moving the file to another folder makes no difference. ANy ideas