Can you provide nore information about the problem?
Is it every time you import an asset? Does it matter what type of asset it is? And does a SaveAs after the first time you do it also cause the crash? And can you describe the crash? Does EA 1.5 exit, or is there an error message?
Finally, you mentioned you're running MacOS X 10.6.8...which computer model do you see this problem?
Yes its every time i import an asset - no it doesnt matter what type it is, no it crashes as soon as you select save as, you then have to open it again (but although it crashes the file has been saved )the crash is the spinning rainbow wheel - your cursor stays on this, i have left for over 30 mins to see if it comes back, but it doesnt
No error message , No exit of programe
Iam using a Imac 2.8GHz Intel Core i5 (mid 2010 - 2011 i think) - On my Mac i have Creative suite 5.5 running along with Muse trial version.
NOTE: I have run the newer version of Edge on my macbook pro 2.4 Ghz Intel Core i5 running 10.7.5
I have this issue too.
I click import and I'm immediately kicked out.
Only since updating.
Sometimes it kicks me out whilst previewing too.
I'm on OSX 10.8.2
Can you tell me your system specs?
Trying to better understand this issue - if you import assets from the Library panel, do you still get the hang? If this doesn't show the hang, are there any issues encountered after dragging the asset from the Library panel to the Stage? Also, if you drag and drop from the desktop directly to Stage, does the same behavior occur?
if i open the file and just bring in the assets it does not hang its when i click the + button and add a asset it hangs - but like i say when i force quit and reopen the file the asset is now in the libary -
no issues dragging the asset to the stage from the libary - and no issue dragging the asset to the satge from the desktop
so to me looks like a issue with the import window cause even if i press + and then cancel it hangs
Early 2008 Mac Pro
Processor: 2 x 2.8GHz Quad-Core Intel Xeon
Memory: 6 GB 800 MHz DDr2 FB-DIMM
Graphics: NVIDIA GeForce 8800 GT 512MB
OS: OSX 10.8.2
And in answer to your quesion to graphicgene: I get a complete CTD when I Click Import either through the header menu, or with the [+] button in the library panel. It doesn't even give Finder a chance to open - it's literally a response to me clicking the button.
Okay, I seem to have narrowed down the source of the issue.
If I click import whilst on the main stage it's fine.
If I click import whilst editing the timeline of a symbol, it's an immediate crash.
I was able to replicate/differentiate between both on several occasions.
Thanks for the extra information, Dan...I'll look into it.
I've tried to reproduce the problem you're reporting on MacOS X 10.8.2 when importing images when in symbol editing mode, and I cannot. Does this happen to you with any EA composition? Or just a specific one?