2 Replies Latest reply on Feb 21, 2013 11:17 PM by Rotterdam12

    Installing Flash Player fails

    Rotterdam12

      Hello all,

       

      My Flash Player has crashed. Reason unknown.

       

      I have looked on this site for solutions and have downloaded the new Flash Player 11 version and re-tried.

       

      Then when I want to open the file to install, nothing happens. I double click as usual, nothing happens, I press 'open', nothing happens even though it appears as process running in the background.

       

      All old files of the Flash Player are deleted.

       

      I have looked at the standard solutions offered on this site but that does not solve it.

       

      So, what do I do wrong or what might be stopping/blocking the installation.

       

      Any other downloaded program I run works as it should.

       

      I have Windows 8, use Firefox.

       

      Thanks for any help.

      Rob