21 Replies Latest reply on Feb 21, 2013 9:54 AM by gbrmk

    PE11 is driving me mad, sorry!

    gbrmk Level 1

      Just when I think I'm at last on my way with PE11, the same old weird problems keep coming at me.  OK, Bill, so I've got all my .prel files (11 of them) in the one folder I've been working on all the time (btw is it possible to upload screencaptures to illustrate?  I could send things to my Dropbox with links if that would help).  Elements has created all its usual subfolders, I've not deleted anything from the folders, not moved anything, not cleaned the mediacache.


      Two things happen when I go to File > Open Recent Project, or alternatively File > Open Project.   1)  Open Project dialog box opens, all the .prel files are there.  I click on Bridge-01 (I've been videoing traffic on and under a bridge) and absolutely nothing happens, except the dialog box closes, ie, nothing in Project Assets, noting on Timeline (I'm working in Expert mode).


      Alternatively File > Open Project > dialog box opens > ditto, ie zilch!


      This has happened several times before, and I spent some time on the phone with an Adobe helpdesk person who told me my mistake (but he was wrong) was that I was trying to open .prel files by using the Add Media box.   Somehow the problem cures itself, or goes away, or I've been able to open .prel files simply by double-clicking them.   But it doesn't always work.


      Forgive me, but this gets me so irritated with PE11 (although not nearly as irritated as when I tried working with Corel VideoStudio Pro X5 which did little but continually crash my pc every 5 mins).


      There's nothing really intuitive about working with PE11 -- I hope I'm not being misunderstood, I really do like *most* of what Elements11 does, and contradicting myself much of it *is* intuitive, eg adding effects, transitions, keyframes and so on:  but it's the very basic stuff, handling files that doesn't seem to me to make sense!


      Why can't I just click to open a bunch of .prel files, or even merely one of them?   Weird.  And this after a good night's sleep (didn't have to get up early this morning).


      Hoping for enlightenment!



        • 1. Re: PE11 is driving me mad, sorry!
          gbrmk Level 1

          Meant to add:


          2)  And the other thing that happens is if I double-click in an empty space in Project Assets, the dialog box opens, I click on Bridge-01.prel (actually I have to change "All Supported Files" to "All Files" to reveal the prel files), and then all that happens is a dialog box opens called "Add Media Failure", which tells me "Error Message:  This type of file is not supported, or the required codec is not installed".


          What a really stupid message!   Why does Adobe suggest that its own software doesn't recognise files created by itself?     I have asked this question elsewhere and been given answers that don't really address the problem.


          Has Adobe simply misphrased something (a bit like the way they miscalled 'Scratch Disks' as I learned yesterday?)


          Help!  Please.



          • 2. Re: PE11 is driving me mad, sorry!
            gbrmk Level 1

            And 3)


            If I close PE11, go via Windows Explorer to the folder with the files, double click on Bridge-01.prel, the dialog box closes, PE11 opens OK, but there's nothing there!  Not in Project Assets, not on the timeline, not anywhere!!





            • 3. Re: PE11 is driving me mad, sorry!
              gbrmk Level 1

              Sorry again for all these afterthoughts.  Just went to Organizer, and clicked on the .PRV files that are showing there.   Each comprises several short clips after yesterday's editing, but selecting all and clicking Edit in PE11 editor, opens them OK.   I move CTI to the end, and open files 3 - 11 that way, but 1 and 2 are missing.   I have no recollection whatever of saving them somewhere else, yet have discovered them in the famous 'Folder 11', which I think is PE11's default working folder place.


              So is that what I should do?   Instead of trying to open .prel files the way I've described above, maybe I should always use Organizer in this way?   But I've not checked yet if those .PRV files contain all my edits, and the most recent edits.


              Bill, I've not forgotten that you told me to export each clip as a movie and then reimport it into PE11 and do this for all the clips I want to add to make my project, it's just that I can't believe that it's not possible to add .prel files from the same session.   To be honest, I have to go back and read again what you wrote, because I didn't follow it too clearly at the time.


              I do find I learn best from watching tutorial videos, supplemented with book text!


              Nil desperandum etc ...


              • 4. Re: PE11 is driving me mad, sorry!
                Steve Grisetti Adobe Community Professional

                Are you clear on the difference between media files and project files? If I'm reading your posts correctly, it sounds like sometimes you're trying to open media files by going to Project/Open -- which won't work.That's only for opening project (.prel) files.


                Also, you seem to be going to Project Assets and trying to open .prel files -- which won't work, since .prel files are project files and Project Assets are .avi, .mov, .m2t, .mpeg, .jpg, etc., files.


                Or am I just confused by what you're doing?


                Have you worked through my 8 part Basic Training tutorials yet?



                Beyond that, it could be that it's just not going to go on your system. I mean, you've posted so many problems to this forum, we've either got some serious pilot error here or the marriage between your system and this program is just never going to work. No shame either way. And there are plenty of alternatives out there. But if you can't do something as basic as opening a project or adding a media file to a project, it's just not worth raising your blood pressure over. And you've used enough angry exclamation marks in your posts to indicate some pretty serious frustration.


                I'm serious, and I don't at all mean to sound flip or insensitive. But if, after working through my Basic Training tutorials, you still can't even get a project started, it's definitely time to cut your losses and move on to another video editor. Sorry.

                • 5. Re: PE11 is driving me mad, sorry!
                  gbrmk Level 1

                  Aarrgghh!  The .PRV files have no sound (as I ought to have realised).

                  I'm floundering over something so simple, that's the maddening part.  Someone needs to make a good video'd tutorial on this.   If it exists, please, many thanks for the link to it?



                  • 6. Re: PE11 is driving me mad, sorry!
                    Steve Grisetti Adobe Community Professional

                    What the heck is a .prv file? I Googled it and it says its a Windows bootlog file.


                    It's not a media file that's supported by Premiere Elements?


                    Have you worked through my basic training tutorials yet?

                    • 7. Re: PE11 is driving me mad, sorry!
                      the_wine_snob Level 9



                      For the attachment of screen-caps, please see this article: http://forums.adobe.com/message/2643538#2643538


                      Good luck,



                      • 8. Re: PE11 is driving me mad, sorry!
                        gbrmk Level 1

                        Yes I have Steve -- and I've praised them highly.

                        • 9. Re: PE11 is driving me mad, sorry!
                          gbrmk Level 1

                          Bill, does this deal with *uploading* them to this forum?  I've known how to make screencaps for years!  I don't know how to upload them here.   Am I being even more obtuse / stupid than usual??  LOL


                          • 10. Re: PE11 is driving me mad, sorry!
                            the_wine_snob Level 9

                            When PrE does not get beyond the Open (for Project, or PREL files only), a possible issue is with the video driver. While that normally manifests itself at the initial splash screen, I have seen the GUI get partially open, then not go any farther.


                            It's simple to check this aspect. Get the make and model of your video card, then go to Start>Run and type in dxdiag. From Display, get your video card's Driver number and date, and compare that with the nVidia, or ATI/AMD Web site, for your model card, and OS. If you do not have the latest video driver, download and install that. Reboot, and test. This article goes into more detail: http://forums.adobe.com/message/4137087#4137087


                            Good luck,



                            • 11. Re: PE11 is driving me mad, sorry!
                              the_wine_snob Level 9

                              In that article, there is an image of the Adobe Forum editing screen, pointing to the little "camera" icon, which will allow one to attach an Image, that is either a JPEG or a PNG.


                              Good luck,



                              • 12. Re: PE11 is driving me mad, sorry!
                                gbrmk Level 1

                                I think the problem *might* have been that sometimes the prel files were saved to one folder (by me) while others went to Folder 11 (by Elements).


                                I'm sorry if I come across as angry, it's just frustration, as if I may say so I'm pretty experienced with a wide variety of software.


                                And it's not as if it doesn't work all the time, Steve, ie "can't even get a project started" is a serious misrepresentation of what I've been saying.  They *start* perfectly well, the editing goes smoothly (thanks partly to you, partly to Jan Ozer -- and your book is on its way to me, complementing your Lynda.com tutorials, some of which I've copied to my desktop).  The project *starts* and goes well enough in its bits.   It's that the prel files dont *re-open*, and I suspect it's because they're being saved / scattered in different places without my realising it.


                                I hope I wont be driven out of this forum because I know it's a good place to be.   I'm also sorry if I upset you or others for criticising PE11 (you can find similar frustrations / comments in admittedly only a very few user-reviews).


                                And there can't be a mismatch between my system and the software, otherwise it wouldn't work so well *most* of the time, would it?


                                I think (with every due respect, Steve) I have confused you by the way I've not described things well enough.  Apologies again.


                                Yours (the "gentleman and scholar"!)



                                • 13. Re: PE11 is driving me mad, sorry!
                                  Steve Grisetti Adobe Community Professional

                                  You'll never be driven from these forum, my scholarly friend.   Ripping Premiere Elements is perfectly acceptable -- as long as it's toward the end of getting you a resolution to your issues.


                                  I just want to spare you the agony of trying to make things work when the relationship between the program and your system isn't a happy one. It happens sometimes.


                                  Fortunately, you're in good hands. Bill has been known to stay with these things right to the end, if it helps someone.

                                  • 14. Re: PE11 is driving me mad, sorry!
                                    the_wine_snob Level 9



                                    For the setup and arrangement of your Projects, I use a method that has served me well, in all flavors of Premiere.


                                    I start my Project by creating a root folder, with the Project's name. In some cases, I might do this below a "client" root folder, but everything for each Project is below the Project Name folder. I will create sub-folders, as needed for the particular Project. This article goes into more detail: http://forums.adobe.com/message/4028199#4028199


                                    On my laptop, I do those on my E:\drive. On my workstation, they are on my H:\ drive.


                                    That way, when I navigate to my [Project Name] root folder, say "Blackberry_Farm_2011" I have the PREL file in that folder. Now, PrE (and PrPro) will give me the option of a list of "Recent Projects," and will keep the Path to each of those, so I do not have to do the navigation myself - the Path is built into the listing of Projects. If I need to work on a Project, that might have fallen off the list, then I just navigate to the root folder for that Project, and the PREL will be right there.


                                    I also keep Copies of any Assets in sub-folders, below that Project Name root folder, so that everything is in one place, and easily managed. I sacrifice a bit of performance that way, but in the end, it has always worked perfectly for me. I also have my Premiere Scratch Disk location set to: "Same as Project," so that my Media Cache, etc., is right there too, along with my AutoSaves for each Project.


                                    Good luck, and hope that this helps,



                                    • 15. Re: PE11 is driving me mad, sorry!
                                      gbrmk Level 1

                                      Steve,  Does purchase of your book (my copy hasn't arrived yet from Amazon) also purchase access to the Intermediate / more advance tutorials at Muvipix.com?




                                      PS  the book on PE11 of course

                                      • 16. Re: PE11 is driving me mad, sorry!
                                        Steve Grisetti Adobe Community Professional

                                        There are lots of resources available on Muvipix.com at no charge to anyone.


                                        But, no. A subscription to the more advanced tips, tutorials, music files, DVD templates and motion backgrounds costs the same, whether you have the book or not.


                                        Though, who knows? Maybe the book will tell you everything you need to know! (It's nearly everything I DO know!)

                                        • 17. Re: PE11 is driving me mad, sorry!
                                          gbrmk Level 1

                                          Thanks Steve.

                                          And here's a screenshot just to show you that I can open projects, LOL.BridgeJPEG.jpg


                                          Message was edited by: gbrmk  PS  Why are my posts showing 'January' as posting date?  Surely I'm not that far behind ;)


                                          Message was edited by: gbrmk  aw shucks, it's the date I joined or something .... (?)

                                          • 18. Re: PE11 is driving me mad, sorry!
                                            the_wine_snob Level 9

                                            All of the posts show Feb. 20. I think what you are seeing IS the Join Date or Jan 13. Not sure about an e-mail client's display, but look to the right of your Reply's Header, for the posting date.


                                            Glad that the PREL's will Open for you.


                                            Good luck,



                                            • 19. Re: PE11 is driving me mad, sorry!
                                              nealeh Level 5

                                              At the top right of the screen your project file name is displayed. If you hover the mouse cursor over this project title the complete path to the project file displays.




                                              Insanity is hereditary, you get it from your children

                                              • 20. Re: PE11 is driving me mad, sorry!
                                                gbrmk Level 1

                                                Bill wrote, “Glad that the PREL's will Open ...”   Well, I’m still wary!  I’m just letting PE11 save *everything” in its Folder 11, if that’s what it wants to do, who am I to argue with it?




                                                • 21. Re: PE11 is driving me mad, sorry!
                                                  gbrmk Level 1

                                                  Thanks Neale, I’ll be sure to check that each time.


                                                  all best