4 Replies Latest reply: Jul 18, 2014 9:04 AM by Confused of Eastbourne RSS

    Cannot delete a pdf file

    jadd66 Community Member

      After opening and closing a pdf file in the latest version of Adobe Reader, I've noticed a bug. When I try to delete the recently viewed pdf file, I can't because Windows says that the program is open in another program. However, when I click details, there are no details. This is exasperating. I have never had this problem before when I've worked with pdf files. Please help.

        • 1. Re: Cannot delete a pdf file
          MichaelKazlow CommunityMVP

          I have had this happen with many different programs including Word and Excel. Some programs do not release their hold on files, until they quit, others until they have finished writting to disk. You might think when you close a file, the program and OS should commit the changes and let the file go. Alas, sometimes the program and/or OS says I'll do it, just wait until I get around to it.

           

          Quitting the program is sometimes the only way to get the program and/or OS to let go of the file.

          • 2. Re: Cannot delete a pdf file
            pwillener CommunityMVP

            Check with the Task Manager's Processes tab if AcroRd32.exe is still running in the background.  If so, end the process.

            • 3. Re: Cannot delete a pdf file
              jadd66 Community Member

              When this bug occurred again, I did open task manager, but AcroRd.exe wasn't running. I did close adobe update that was running, but that didn't help. However, I am given an option in my windows folder to permanently delete the file in question (as opposed to just moving the file to the recycle bin) and that worked. Thank you for your suggestions.

              • 4. Re: Cannot delete a pdf file
                Confused of Eastbourne Community Member

                Thank you for the info re making the delete permanent rather than sending to the recycle bin.  seems to be a bug in the interface twixt Reader XI and Win 8.1 that stops a simple "send to recycle" working.