8 Replies Latest reply: Feb 25, 2013 12:17 PM by yucky1 RSS

    I am trying to reinstall an old version of photoshop elements from a backup drive.

    yucky1

      My computer died and I am trying to install an older version of photoshop elements from a backup drive on a new computer.  I get the following error message " Could not complete your request because of missing or invalid personalization information.  Help?