Renaming the printer did not change the error.
I even selected the parameters for Adobe rgb color.
Some how Elements doesn’t recognize the printer. I am tempted to remove and reinstall it but fear that there is something more to the problem.
Surely this must be a common problem with other installations.
I am running Windows 7 on a 64 bit Dell laptop.
Contacting Canon support is just a misdirection.
My MX712 printer works fine with ALL the other applications including Paint Shop Pro, Microsoft Office, AutoCad just to name a few.
This clearly indicates an Elements problem
In my devices and printers window I changed my default printer from the Canon MX712 to PDF lite then restarted Adobe Elements.
When Elements was restarted the print selection screen then came up an I was able to select any of the printer selection from my list of devices.
Elements printed just fine.
This could be added to your technical support strategy.
It’s easy to lose customers because of such problems.
My persistence is unusual in this impatient world.