We purchased a subscription several days ago and were dissapointed to discover afterward that it is not possible to set a tax rate or service charge through formscentral. We were also unable to set it through paypal. We contacted paypal, and they told us that because Formscentral is an invoicing tool, payments processed through Formscentral can only be charged in the exact amount that formscentral calculates.
I can't imagine that we are the only business encountering this problem. Please include a feature that enables businesses to charge customers an adjustable percent of the total balance of their order, or if this feature is available, please let us know how we can do this.
The Place Catering
Thank you for the feedback. Sorry, but we currently do not support this. We will consider this for a future release.
Hi Mr. Swineford,
Thank you for your response. I am having a new issue. I have a large form with many fields. Everything is working fine, except that when I view responses, the titles of most of the columns have dissapeared. In other words, I can see that the customer has selected an item, and that they specified that they wanted 2 of that item, but I cannot see what the item is.