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1. Re: A recent problem in Prelude which I've tried to fix without success, driving me crazy
Wes Plate Feb 22, 2013 10:10 AM (in response to GraphiteGal636)Sorry to hear you're having trouble. Sounds like the same issue ScottInAk and a few others have reported. I will forward your contact info to our team that is looking into this issue.
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2. Re: A recent problem in Prelude which I've tried to fix without success, driving me crazy
GraphiteGal636 Feb 22, 2013 2:43 PM (in response to Wes Plate)Hi Wes,
I have now resolved this issue. My workflow is to record .avi files. These particular files are from games, (I'm a Mass Effect addict unfortunately). They are recorded at full size 2560x1600, taking up 4GB every 2 mins. Before Prelude, I was processing these through Media Encoder down to 1920x1080 whilst playing the game, thus keeping my drives pretty clear.
But I love the fact that you can ingest just parts of clips, that is ideal for games which tend to be quite "untidy". Plus you can tag and comment them. It's great. I did two things and not sure which one may have fixed the problem:
First of all I took off Windows Media Player and then reinstalled that.
I also took off Premiere Pro, Encore and AME plus Prelude and not only reinstalled them off Cloud, I also copied across my most recent working files from Local, Local Low and Roaming and also Program Data.
The program is now working as it was before. Although I haven't updated it yet, so it is still at version 1.0.0.0.
Another issue which may be deliberate on your part, I am not a professional video editor:
If I browse a directory with the raw .AVI files, they show up ok and I can hear audio. This is how I intend to work now that I have some familiarity with Prelude. But on a side note, the files that have been through AME and encoded to .MP4 via H.264 1920 x 1080, do show up ok but there is no audio. It isn't a massive issue because it's quick to process them through Prelude as .AVI. But I do have a fair number to sort through that have already been encoded to .MP4


