13 Replies Latest reply on Mar 14, 2013 11:12 AM by Pattie F

    Photoshop.com dies at the Username entry screen and won't accept my Adobe ID username, so now what?

    PhotoMoe Level 1

      When I try to log in, Photoshop.com accepts my Adobe ID, but won't accept my Adobe ID username at the Username entry screen. It also tells me that my existing username can't be used. If I type a new username, nothing happens and the site does not log me in, preventing me from seeing anything. I can log into my Adobe account with my Adobe ID (at https://www.adobe.com/account/sign-in.adobedotcom.html) and I can edit my account there. So now how do I access my account so I can archive photos, etc. per the recent Adobe email about the move from Photoshop.com to Adobe Revel?