I'm trying to troubleshoot a problem that I'm having withe Level up. I have used level up successfully in the past on various systems in our office; but now when launched all I get is a gray window. I've tried to move the tab around as I've seen that it fixed a similar issue for another user but to no avail. At this point I wonder if it could be related to my internet connection since we just setup and new internet filter. Can anyone tell me if Level up needs to connect to Adobe to work correctly and if so what ports does it use to do so?
Thank you for your help in advance.
LevelUp for Photoshop does require you to have Internet access, but it does not require certain ports.
I suggest that you download and reinstall the game from https://bitly.com/GetLevelUpPS.
Let us know if that solves the issue!