1 Reply Latest reply on Feb 24, 2013 1:27 PM by 4Sahlibah

    Adobe PDF creation cannot continue because Acrobat is not activated

    4Sahlibah Level 1

      I have Windows 8 and Adobe Acrobat Pro X, alongside CS6 Master Collection. I currently cannot open PDF documents.  Every time I double-click a PDF, nothing happens.  I tried double-clicking the Acrobat X icon, nothing happened.  Sometimes the activity is on/off, i.e., sometimes it works, most of the times now it doesn't.  This just recently started about 24 hours ago.  I tried to save to PDF and I get an error such as Adobe PDF creation cannot continue because Acrobat is not activated.  I fully activated my license many months ago, so I don't know why this shows up.  I also just got a Fatal Error box: "Acrobat failed to connect to a DDE server." I have tried going into Task Manager and ending process on AcroTray and Adobe Acrobat Update Service. But this doesn't solve the situation.  I tried downloading to the latest update 10.1.6 but that didn't fix it. 

      Other ideas?

       

      Also, yesterday, when I managed to get into Acrobat, I tried to repair installation option, that didn't fix it either.