24 Replies Latest reply: Feb 24, 2013 3:11 AM by twinpete RSS

    Dreamweaver CS5 publishing issue

    twinpete

      While I am not new to web design (i am a print graphic designer), I am relatively new to web building.

      So I have created my own site with Dreamweaver CS5 (mac) and ready to publish. All good so far.
      I followed instructions to upload my working files to Remote server and to fill in my host and password details in the server window. It asked me to test site and says it connects fine. All good so far.


      So when I now go to my website url, (which did have another design on it previously) it is now a blank white page with my name in small black letters in the extreme top left hand corner.
      What have I done wrong?

       

      I have reloaded the files to remote server; been through the whole process a couple of times, but with no luck.

       

      Not sure if this is important but the folder name on the Remote server is simply '/'. It wont let me change that but that may not be an issue.


      Any ideas anyone please, as my new business website is currently a white page.
      Many thanks in advance.

        • 1. Re: Dreamweaver CS5 publishing issue
          John Waller MVP

          What is the website address?

           

          What have you entered into the Root Directory field of the Remote Site definition? Have you tried public_html?

          • 2. Re: Dreamweaver CS5 publishing issue
            twinpete Community Member

            Hi John

            yes mate I have. I get an error message saying...

             

            An FTP error occured - cannot open server folder public_html/.

            Access denied. The file may not exist, or there could be a permission problem.

             

            site is www.twinpetes.com.au

            • 3. Re: Dreamweaver CS5 publishing issue
              Ken Binney MVP

              Apparently the remote folder you uploaded  your index.html page to

              (the page with the title "Pete White 2 site") is the correct folder to upload all your files to.

               

              What is the name of that folder?

              • 4. Re: Dreamweaver CS5 publishing issue
                twinpete Community Member

                Many thanks Ken.

                The only folder in the Remote Window was Twin Pete's which is where all the remote files are.

                I cant seem to find any folders, or files, called 'Pete White 2 site'.

                But now you mention it when you go to my twinpetes.com.au URL you can see 'Pete White 2 site' in blue beside it.

                How do I locate it? I just did a search and nothing came up.

                • 5. Re: Dreamweaver CS5 publishing issue
                  twinpete Community Member

                  Actually if there is a way of locating the 'Pete White 2 site', can I simply change the name to 'Twin Pete's' so that all the folders recognise each other.

                  I presume it's not that simple.

                  • 6. Re: Dreamweaver CS5 publishing issue
                    Ken Binney MVP

                    There is no FILE NAME "Pete White 2 site"

                     

                    As indicated above "Pete White 2 site" is the TITLE in the head section of your index page which is in the proper folder.

                     

                    How did it get there? 

                    • 7. Re: Dreamweaver CS5 publishing issue
                      twinpete Community Member

                      Ken it may have been a name I used in an early version of the design. For what ever reason it has stuck around. I can still see names of other earlier versions. I just cant see that one anywhere.

                      So you think that is my issue?

                      What do you suggest? Start again?

                      • 8. Re: Dreamweaver CS5 publishing issue
                        John Waller MVP

                        What do you suggest? Start again?

                        That's what I'd suggest. I'm a little lost trying to follow what has and has not happened prior to this point.

                        • 9. Re: Dreamweaver CS5 publishing issue
                          twinpete Community Member

                          Wow. OK. How far back do you think I should go?

                          Are you say literally start a new site but use the same files?

                          • 10. Re: Dreamweaver CS5 publishing issue
                            Ken Binney MVP

                            All I am doing is indicating the proper folder to which all your files should be uploaded. Browse the remote directories until you find that file, If no luck, ask your hosting company for the proper folder name for uploading.

                             

                            public_html/ is apparently NOT the folder name they use

                            • 11. Re: Dreamweaver CS5 publishing issue
                              twinpete Community Member

                              Yeh thats great advice Ken.

                              I will spend some time going through all your suggestions before rebuilding.

                              Thanks so much mate.

                              • 12. Re: Dreamweaver CS5 publishing issue
                                Ken Binney MVP

                                There no evidence of a problem with your pages, just finding the proper remote folder for upload.

                                 

                                You have reached the right folder several times, for example here is the code on your index page as of Feb 14th, and that's not the page/content there now.

                                 

                                <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

                                <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en">

                                 

                                <head>

                                <meta http-equiv="Content-Type" content="text/html; charset=TIS-620" />

                                 

                                <title>Twin Pete's | Advertising, Photography, Design, Artwork</title>

                                <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />

                                <meta name="keywords" content="twinpetes.com.au/" />

                                <meta name="description" content="Twin Pete's Website" />

                                <link rel="Shortcut Icon" href="/favicon.ico" />

                                <link href="/css/main.css" rel="stylesheet" type="text/css" />

                                <script type="text/javascript" src="/scripts/ufo.js"></script>

                                <script type="text/javascript">

                                    var

                                        FO1 = { movie:"/swf/twin-petes-flash-build-01b.swf", width:"1120", height:"870", majorversion:"8", build:"1", menu:"false" };

                                    UFO.create(FO1, "flashMov1");

                                </script>

                                </head>

                                 

                                <body>

                                <div id="flashcontent">

                                  <div id="flashMov1">

                                    <img src="/images/twp_pagehead_logo.png" />

                                    <p>You need to upgrade your Flash Player to Version 8.</p>

                                    <p>Click <a href="http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash">here</a> to upgrade.</p>

                                  </div>

                                </div>

                                </body>

                                </html>

                                • 13. Re: Dreamweaver CS5 publishing issue
                                  twinpete Community Member

                                  To be honest most of that code is Greek to me, but I did notice that there is a Flash file in there. So by the look of it all of that code is for the old site thats been up for years. Which you cant see now.

                                   

                                  I have looked extensively for any evidence of anything relating to Pete White 2 Site. But nothing.

                                   

                                  I even dumped all of the files off the Remote server, renamed it Pete White 2 Site and got same result.

                                   

                                  So now I have dumped the remote server again and gone back to the Twin Pete's name on the local file.

                                  I'm at a loss.

                                  • 14. Re: Dreamweaver CS5 publishing issue
                                    Ken Binney MVP

                                    Who is your hosting company?

                                    • 15. Re: Dreamweaver CS5 publishing issue
                                      twinpete Community Member

                                      Web Central

                                      • 16. Re: Dreamweaver CS5 publishing issue
                                        Ken Binney MVP

                                        I prowled throuh their "Help" pages and FAQ's

                                        ABSOLUTELY USELESS... all search results were nothing but blatant upselling commercials.

                                         

                                        Can you believe there were no results on a search for FTP ?

                                        You better give them a call.

                                         

                                        It's interesting that you were not able to locate the index page earlier, but you were able to delete it.

                                        • 17. Re: Dreamweaver CS5 publishing issue
                                          twinpete Community Member

                                          I really appreciate the time you have taken to try and help Ken.

                                          Yes I will call them in the morning and see if they can help me.

                                          So I presume I will tell them that the file - Pete White 2 Site - that its asking me to upload my remote files to doesn't exist at my end. And ask them a solution.

                                           

                                          When I deleted the files it was whatever was in the remote window. which for some reason is just called... /

                                          any way, thanks again.

                                          I'll get there I'm sure.

                                          • 18. Re: Dreamweaver CS5 publishing issue
                                            Ken Binney MVP

                                            As I said earlier, whatever folder held that file was/is the correct root folder on your remote server.  Create a test index.html file put the words "test 1"

                                            in the body of it and upload to that folder

                                             

                                            Don't refer to the Pete White 2 Site.terminology

                                            YOU made that the title of YOUR index page and uploaded it.

                                            It's YOUR page and It's not instructing you to upload anything

                                             

                                            Just verify the location to upload to

                                            (it could be just / but that would be unusual)

                                            • 19. Re: Dreamweaver CS5 publishing issue
                                              twinpete Community Member

                                              To my knowledge I've only ever tried to upload one file to the local and remote servers. And thats the Twin Pete's one. And when I did that there was no other files there.

                                              So what I'm looking for is either a left over from the old site (which I didnt create), or something I've created by mistake while I've been mucking around with the new design.

                                              • 20. Re: Dreamweaver CS5 publishing issue
                                                Ken Binney MVP

                                                Your original post said you built an entire website ready to publish and were having trouble uploading it

                                                 

                                                Now you say you only uploaded one page (and we saw it).

                                                So, you've lost me.

                                                 

                                                I've been working 20+ hours and I'm going to sleep now. 

                                                • 21. Re: Dreamweaver CS5 publishing issue
                                                  twinpete Community Member

                                                  sorry Ken I think in my last post I said file when I should have said folder.

                                                  My lack of knowledge in the web area is obviously not helping me make myself clear.

                                                   

                                                  Yes I have built my website.

                                                  Yes it is ready to publish,

                                                  but simply not appearing at my URL after I upload to the reomte server.

                                                   

                                                  But I think you have helped me highlight where the problem lies with this non existing file.

                                                  It's Sunday afternoon where I am, so I think I'll leave it until Monday morning and ring Web Central and see what they have to say.

                                                  Many thanks for you input mate. Rest well.

                                                  • 22. Re: Dreamweaver CS5 publishing issue
                                                    John Waller MVP

                                                     

                                                    Wow. OK. How far back do you think I should go?

                                                    Are you say literally start a new site but use the same files?

                                                    No, start the Remote File definition in DW again.

                                                     

                                                    I'm not clear on what you've done to create the situaton you're currently facing.

                                                     

                                                    As Ken said, the Web Central site is very unhelpful with FTP instructions for uploading. It gave me nothing when I searched.

                                                    • 23. Re: Dreamweaver CS5 publishing issue
                                                      twinpete Community Member

                                                      Actually John Ken's suggestion to ring them has really helped. I now realise that I hadn't defined any page in the index.html page. So it wasn't even reading anything as a web page.

                                                      Anyway its been a big day of learning.

                                                      I think I am well on the way to getting back on track.

                                                      Thanks to both of you for your patience.

                                                      • 24. Re: Dreamweaver CS5 publishing issue
                                                        twinpete Community Member

                                                        Finally found the error of my ways guys. When I located the index.html file, which was blank all but my name in the top left of the page, it had the title of Pete White 2 site.

                                                        (I can almost see you both shaking your heads muttering 'ameture' under your breath)

                                                        Anyway I rebuilt the site on that page and all seems to be OK.

                                                         

                                                        So for better or worse, its alive. Its no masterpeice, but I can now get back to where I belong - print!

                                                         

                                                        Thanks for your time and advice today. It was incredibly helpful.

                                                        Cheers