What Adobe program are you asking about?
This particular forum (sharing and storage) was created to help those transitioning from Photoshop.com to Adobe Revel. I can move your post to the correct forum so that it can get proper attention if I know what product your are having issues with.
We also have many other forums relating to other Adobe products at: http://forums.adobe.com.
Out of curiosity, can you tell me how you found our forum page?