9 Replies Latest reply: Apr 24, 2013 8:10 PM by gritzle70 RSS

    Adobe Flash Player 32 bit for 64 bit system?

    gritzle70 Community Member

      I have Windows Vista 64 bit OS but I use IE9 32 bit browser.  However, I mainly use Firefox.  I have the latest version of Adobe Flash Player (11.6.602.168) installed; I followed all the instructions on the help page -- disable active x filtering, updating the drivers, hardware acceleration turned off, etc.  What I want to know is should I have downloaded Adobe Flash Player 32 bit even though I have a 64 bit OS?  Flash player keeps freezing up.  Do I need to change any of my global settings?

        • 1. Re: Adobe Flash Player 32 bit for 64 bit system?
          pwillener CommunityMVP

          The installer will automatically install both 32-bit and 64-bit players on a 64-bit system; so this should not be a problem.

           

          So is it freezing on both IE and Firefox?  Can you try to turn hardware acceleration back on?

          • 2. Re: Adobe Flash Player 32 bit for 64 bit system?
            gritzle70 Community Member

            I didn't know I was supposed to turn it back on after installation.  Is it normally recommended to turn it off before installation and then turn it back on afterwards?  I just turned it back on.  I'll see if that solves the problem.  Thanks.

            • 3. Re: Adobe Flash Player 32 bit for 64 bit system?
              mwhelm

              I have a similar problem, that's repeating on 2 different Windows 7 x64 platforms.

              The Adobe flash installer only seems to install a 64 bit version.

              I use this installation:

              http://www.adobe.com/products/flashplayer/distribution3.edu.html

               

              IE (the non plugin form) works ok.

              firefox does not - the standard firefox distros are 32-bit only, & it

              says the plugin is missing, however it shows up in the installed

              programs list.  When I go to the Adobe downloads page from firefox

              firefox will install a different version.

               

              This is ok, but for the scenario I'm supporting (an elementary school

              with donated machines) I need to be able to install & configure automatically

              & not rely on 7-year-olds to fix problems like this.

               

              How do I get the 32bit install, &/or how do I get the Adobe distro to

              install it automatically?  This procedure worked fine  on Windows XP

              (which happens to be all x86, so I know the plugin distro has the

              32 bit version in there somewhere).

               

              Thanks, ==mwh

              • 4. Re: Adobe Flash Player 32 bit for 64 bit system?
                chris.campbell Employee Hosts

                All of our installers should be universal.  Please check the following folders to verify if files are installed:

                 

                32 bit - c:\windows\syswow64\macromed\flash

                64 bit - c:\windows\system32\macromed\flash

                • 5. Re: Adobe Flash Player 32 bit for 64 bit system?
                  mwhelm Community Member

                  These directories & content does exist for  both.

                   

                  On the host where I ran a flash download from firefox 19

                  manually, system32/macromed\Flash now has

                   

                   

                  03/13/2013  00:57           646,611 activex.vch

                  03/19/2013  20:28           188,376 FlashInstall.log

                  03/19/2013  20:28           429,784 FlashUtil64_11_6_602_180_Plugin.exe

                  03/19/2013  20:28        20,275,416 NPSWF64_11_6_602_180.dll

                  03/19/2013  20:28           641,683 plugin.vch

                   

                  The host where I havent run the manual download, lacks the .exe files in

                  this directory

                  • 6. Re: Adobe Flash Player 32 bit for 64 bit system?
                    chris.campbell Employee Hosts

                    And you installed from the manual installers in the host that lacks the .exe files?  Can you post your flashinstall.log files?

                     

                    Where do I find the Flash Player installation log on Windows?

                    • 7. Re: Adobe Flash Player 32 bit for 64 bit system?
                      mwhelm Community Member

                      Here are the flashlogs from the host that SAYS it has the plug in installed

                      in programs & features, but LACKS it according to firefox

                      (& probably doesn't have either x86 or x64 plugin in reality)

                      installed from the manual, offline installer as above

                      note: the IE version is installed & works

                       

                       

                      =O====== M/11.4.402.278 2013-03-23+07-14-27.134 ========

                      0000 [I] 00000010 "E:\Adobe\uninstall_flash_player.exe" -force -uninstall

                      0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                      0002 [W] 00001018

                      0003 [W] 00001037 Software\Macromedia\FlashPlayer\SafeVersions/ 2

                      0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

                      0005 [W] 00001019

                      0006 [W] 00001020

                      0007 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

                      0008 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2

                      0009 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

                      0010 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

                      0011 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2

                      0012 [W] 00001021

                      0013 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                      0014 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                      0015 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2

                      0016 [W] 00001048

                      0017 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

                      0018 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                      0019 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                      0020 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2

                      0021 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2

                      0022 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                      0023 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                      0024 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                      0025 [W] 00001018

                      0026 [W] 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

                      0027 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

                      0028 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

                      0029 [W] 00001019

                      0030 [W] 00001020

                      0031 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

                      0032 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2

                      0033 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

                      0034 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

                      0035 [W] 00001021

                      0036 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                      0037 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                      0038 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2

                      0039 [W] 00001048

                      0040 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

                      0041 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                      0042 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                      0043 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2

                      0044 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2

                      0045 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                      0046 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                      0047 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

                      0048 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

                      0049 [W] 00001036 Software\Opera Software/Last CommandLine 2

                      0050 [W] 00001036 Software\Opera Software/Last CommandLine 2

                      0051 [W] 00001036 Software\Opera Software/Plugin Path 2

                      0052 [W] 00001036 Software\Opera Software/Plugin Path 2

                      0053 [I] 00000011 1

                      =X====== M/11.4.402.278 2013-03-23+07-14-28.946 ========

                       

                       

                      =O====== M/11.4.402.278 2013-03-23+07-14-27.134 ========

                      0000 [I] 00000010 "E:\Adobe\uninstall_flash_player.exe" -force -uninstall

                      0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                      0002 [W] 00001018

                      0003 [W] 00001037 Software\Macromedia\FlashPlayer\SafeVersions/ 2

                      0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

                      0005 [W] 00001019

                      0006 [W] 00001020

                      0007 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

                      0008 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2

                      0009 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

                      0010 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

                      0011 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2

                      0012 [W] 00001021

                      0013 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                      0014 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                      0015 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2

                      0016 [W] 00001048

                      0017 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

                      0018 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                      0019 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                      0020 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2

                      0021 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2

                      0022 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                      0023 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                      0024 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                      0025 [W] 00001018

                      0026 [W] 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

                      0027 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

                      0028 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

                      0029 [W] 00001019

                      0030 [W] 00001020

                      0031 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

                      0032 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2

                      0033 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

                      0034 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

                      0035 [W] 00001021

                      0036 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                      0037 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                      0038 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2

                      0039 [W] 00001048

                      0040 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

                      0041 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                      0042 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                      0043 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2

                      0044 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2

                      0045 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                      0046 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                      0047 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

                      0048 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

                      0049 [W] 00001036 Software\Opera Software/Last CommandLine 2

                      0050 [W] 00001036 Software\Opera Software/Last CommandLine 2

                      0051 [W] 00001036 Software\Opera Software/Plugin Path 2

                      0052 [W] 00001036 Software\Opera Software/Plugin Path 2

                      0053 [I] 00000011 1

                      =X====== M/11.4.402.278 2013-03-23+07-14-28.946 ========

                       

                       

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                      Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSION = Removing web service extension

                      Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSIONS = Removing web service extensions...

                      Property(S): PROGMSG_IIS_REMOVEWEBSITES = Removing IIS websites...

                      Property(S): PROGMSG_IIS_ROLLBACKAPPPOOLS = Rolling back application pools...

                      Property(S): PROGMSG_IIS_ROLLBACKVROOTS = Rolling back virtual directory and web site changes...

                      Property(S): PROGMSG_IIS_ROLLBACKWEBSERVICEEXTENSIONS = Rolling back web service extensions...

                      Property(S): ProductID = none

                      Property(S): ProductLanguage = 1033

                      Property(S): ProductVersion = 11.6.602.180

                      Property(S): ProgressType0 = install

                      Property(S): ProgressType1 = Installing

                      Property(S): ProgressType2 = installed

                      Property(S): ProgressType3 = installs

                      Property(S): RebootYesNo = Yes

                      Property(S): ReinstallModeText = omus

                      Property(S): SHOWLAUNCHPROGRAM = 0

                      Property(S): SecureCustomProperties = ISACTIONPROP1;ISACTIONPROP2;ISACTIONPROP3;SUPPORTDIR

                      Property(S): UNINSTALLER_EXE = [SystemFolder]\Macromed\Flash\uninstall_activeX.exe

                      Property(S): RemoveFilesCA = C:\Windows\SysWOW64\Macromed\Flash\

                      Property(S): ScreenX = 1024

                      Property(S): SystemLanguageID = 1033

                      Property(S): ComputerName = BREN-DELL

                      Property(S): UserLanguageID = 1033

                      Property(S): AdminUser = 1

                      Property(S): UserSID = S-1-5-21-2941903857-3887392405-3834658923-1000

                      Property(S): LogonUser = brenda

                      Property(S): MsiTrueAdminUser = 1

                      Property(S): VirtualMemory = 8223

                      Property(S): PhysicalMemory = 6031

                      Property(S): Intel = 6

                      Property(S): Msix64 = 6

                      Property(S): MsiAMD64 = 6

                      Property(S): ShellAdvtSupport = 1

                      Property(S): OLEAdvtSupport = 1

                      Property(S): GPTSupport = 1

                      Property(S): FontsFolder = C:\Windows\Fonts\

                      Property(S): DesktopFolder = C:\Users\Public\Desktop\

                      Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\

                      Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\

                      Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\

                      Property(S): COMPANYNAME = Microsoft

                      Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\

                      Property(S): USERNAME = brenda

                      Property(S): MyPicturesFolder = C:\Users\brenda\Pictures\

                      Property(S): LocalAppDataFolder = C:\Users\brenda\AppData\Local\

                      Property(S): CommonAppDataFolder = C:\ProgramData\

                      Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\

                      Property(S): SendToFolder = C:\Users\brenda\AppData\Roaming\Microsoft\Windows\SendTo\

                      Property(S): RecentFolder = C:\Users\brenda\AppData\Roaming\Microsoft\Windows\Recent\

                      Property(S): PrintHoodFolder = C:\Users\brenda\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\

                      Property(S): PersonalFolder = C:\Users\brenda\Documents\

                      Property(S): NetHoodFolder = C:\Users\brenda\AppData\Roaming\Microsoft\Windows\Network Shortcuts\

                      Property(S): FavoritesFolder = C:\Users\brenda\Favorites\

                      Property(S): AppDataFolder = C:\Users\brenda\AppData\Roaming\

                      Property(S): CommonFiles64Folder = C:\Program Files\Common Files\

                      Property(S): ProgramFiles64Folder = C:\Program Files\

                      Property(S): ProgramFilesFolder = C:\Program Files (x86)\

                      Property(S): RemoteAdminTS = 1

                      Property(S): System64Folder = C:\Windows\system32\

                      Property(S): WindowsVolume = C:\

                      Property(S): WindowsFolder = C:\Windows\

                      Property(S): MsiNTSuitePersonal = 1

                      Property(S): MsiNTProductType = 1

                      Property(S): ServicePackLevelMinor = 0

                      Property(S): ServicePackLevel = 1

                      Property(S): WindowsBuild = 7601

                      Property(S): VersionNT64 = 601

                      Property(S): VersionMsi = 5.00

                      Property(S): VersionDatabase = 110

                      Property(S): PRODUCTLANGUAGE = 1033

                      Property(S): MsiSystemRebootPending = 1

                      Property(S): CLIENTPROCESSID = 6796

                      Property(S): CLIENTUILEVEL = 2

                      Property(S): CURRENTDIRECTORY = E:\scripts\Adobe

                      Property(S): REBOOT = ReallySuppress

                      Property(S): REBOOTPROMPT = S

                      Property(S): ProductToBeRegistered = 1

                      Property(S): ProductState = 5

                      Property(S): PackageCode = {A9B8050F-00BF-4254-B312-718281060F58}

                      Property(S): MsiLogFileLocation = C:\log\flash.log

                      MSI (s) (40:2C) [00:14:29:406]: Product: Adobe Flash Player 11 ActiveX -- Configuration completed successfully.

                       

                       

                      MSI (s) (40:2C) [00:14:29:407]: Windows Installer reconfigured the product. Product Name: Adobe Flash Player 11 ActiveX. Product Version: 11.6.602.180. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Reconfiguration success or error status: 0.

                       

                       

                      === Logging stopped: 3/23/2013  0:14:29 ===

                      === Logging started: 3/23/2013  0:14:29 ===

                      Action start 0:14:29: INSTALL.

                      Action start 0:14:29: AppSearch.

                      Action ended 0:14:29: AppSearch. Return value 0.

                      Action start 0:14:29: LaunchConditions.

                      Action ended 0:14:29: LaunchConditions. Return value 1.

                      Action start 0:14:29: FindRelatedProducts.

                      Action ended 0:14:29: FindRelatedProducts. Return value 0.

                      Action start 0:14:29: ValidateProductID.

                      Action ended 0:14:29: ValidateProductID. Return value 1.

                      Action start 0:14:29: CostInitialize.

                      Action ended 0:14:29: CostInitialize. Return value 1.

                      Action start 0:14:29: FileCost.

                      Action ended 0:14:29: FileCost. Return value 1.

                      Action start 0:14:29: IsolateComponents.

                      Action ended 0:14:29: IsolateComponents. Return value 0.

                      Action start 0:14:29: CostFinalize.

                      Action ended 0:14:29: CostFinalize. Return value 1.

                      Action start 0:14:29: SetODBCFolders.

                      Action ended 0:14:29: SetODBCFolders. Return value 0.

                      Action start 0:14:29: MigrateFeatureStates.

                      Action ended 0:14:29: MigrateFeatureStates. Return value 0.

                      Action start 0:14:29: InstallValidate.

                      Action ended 0:14:29: InstallValidate. Return value 1.

                      Action start 0:14:29: RemoveExistingProducts.

                      Action ended 0:14:29: RemoveExistingProducts. Return value 0.

                      Action start 0:14:29: InstallInitialize.

                      Action ended 0:14:29: InstallInitialize. Return value 1.

                      Action start 0:14:29: MakePropsAvailable.

                      Action ended 0:14:29: MakePropsAvailable. Return value 1.

                      Action start 0:14:29: ProcessComponents.

                      Action ended 0:14:29: ProcessComponents. Return value 1.

                      Action start 0:14:29: UnpublishComponents.

                      Action ended 0:14:29: UnpublishComponents. Return value 0.

                      Action start 0:14:29: UnpublishFeatures.

                      Action ended 0:14:29: UnpublishFeatures. Return value 1.

                      Action start 0:14:29: StopServices.

                      Action ended 0:14:29: StopServices. Return value 1.

                      Action start 0:14:29: DeleteServices.

                      Action ended 0:14:29: DeleteServices. Return value 1.

                      Action start 0:14:29: UnregisterComPlus.

                      Action ended 0:14:29: UnregisterComPlus. Return value 0.

                      Action start 0:14:29: SelfUnregModules.

                      Action ended 0:14:29: SelfUnregModules. Return value 1.

                      Action start 0:14:29: UnregisterTypeLibraries.

                      Action ended 0:14:29: UnregisterTypeLibraries. Return value 0.

                      Action start 0:14:29: RemoveODBC.

                      Action ended 0:14:29: RemoveODBC. Return value 1.

                      Action start 0:14:29: UnregisterFonts.

                      Action ended 0:14:29: UnregisterFonts. Return value 1.

                      Action start 0:14:29: RemoveRegistryValues.

                      Action ended 0:14:29: RemoveRegistryValues. Return value 1.

                      Action start 0:14:29: UnregisterClassInfo.

                      Action ended 0:14:29: UnregisterClassInfo. Return value 0.

                      Action start 0:14:29: UnregisterExtensionInfo.

                      Action ended 0:14:29: UnregisterExtensionInfo. Return value 0.

                      Action start 0:14:29: UnregisterProgIdInfo.

                      Action ended 0:14:29: UnregisterProgIdInfo. Return value 0.

                      Action start 0:14:29: UnregisterMIMEInfo.

                      Action ended 0:14:29: UnregisterMIMEInfo. Return value 0.

                      Action start 0:14:29: RemoveIniValues.

                      Action ended 0:14:29: RemoveIniValues. Return value 1.

                      Action start 0:14:29: RemoveShortcuts.

                      Action ended 0:14:29: RemoveShortcuts. Return value 0.

                      Action start 0:14:29: RemoveEnvironmentStrings.

                      Action ended 0:14:29: RemoveEnvironmentStrings. Return value 1.

                      Action start 0:14:29: RemoveDuplicateFiles.

                      Action ended 0:14:29: RemoveDuplicateFiles. Return value 1.

                      Action start 0:14:29: RemoveFolders.

                      Action ended 0:14:29: RemoveFolders. Return value 1.

                      Action start 0:14:29: CreateFolders.

                      Action ended 0:14:29: CreateFolders. Return value 1.

                      Action start 0:14:29: MoveFiles.

                      Action ended 0:14:29: MoveFiles. Return value 1.

                      Action start 0:14:29: InstallFiles.

                      Action ended 0:14:29: InstallFiles. Return value 1.

                      Action start 0:14:29: PatchFiles.

                      Action ended 0:14:29: PatchFiles. Return value 1.

                      Action start 0:14:29: DuplicateFiles.

                      Action ended 0:14:29: DuplicateFiles. Return value 1.

                      Action start 0:14:29: BindImage.

                      Action ended 0:14:29: BindImage. Return value 1.

                      Action start 0:14:29: CreateShortcuts.

                      Action ended 0:14:29: CreateShortcuts. Return value 0.

                      Action start 0:14:29: RegisterClassInfo.

                      Action ended 0:14:29: RegisterClassInfo. Return value 0.

                      Action start 0:14:29: RegisterExtensionInfo.

                      Action ended 0:14:29: RegisterExtensionInfo. Return value 0.

                      Action start 0:14:29: RegisterProgIdInfo.

                      Action ended 0:14:29: RegisterProgIdInfo. Return value 0.

                      Action start 0:14:29: RegisterMIMEInfo.

                      Action ended 0:14:29: RegisterMIMEInfo. Return value 0.

                      Action start 0:14:29: WriteRegistryValues.

                      Action ended 0:14:29: WriteRegistryValues. Return value 1.

                      Action start 0:14:29: WriteIniValues.

                      Action ended 0:14:29: WriteIniValues. Return value 1.

                      Action start 0:14:29: WriteEnvironmentStrings.

                      Action ended 0:14:29: WriteEnvironmentStrings. Return value 1.

                      Action start 0:14:29: RegisterFonts.

                      Action ended 0:14:29: RegisterFonts. Return value 1.

                      Action start 0:14:29: InstallODBC.

                      Action ended 0:14:29: InstallODBC. Return value 0.

                      Action start 0:14:29: RegisterTypeLibraries.

                      Action ended 0:14:29: RegisterTypeLibraries. Return value 0.

                      Action start 0:14:29: SelfRegModules.

                      Action ended 0:14:29: SelfRegModules. Return value 1.

                      Action start 0:14:29: RegisterComPlus.

                      Action ended 0:14:29: RegisterComPlus. Return value 0.

                      Action start 0:14:29: InstallServices.

                      Action ended 0:14:29: InstallServices. Return value 1.

                      Action start 0:14:29: StartServices.

                      Action ended 0:14:29: StartServices. Return value 1.

                      Action start 0:14:29: RegisterUser.

                      Action ended 0:14:29: RegisterUser. Return value 0.

                      Action start 0:14:29: RegisterProduct.

                      Action ended 0:14:29: RegisterProduct. Return value 1.

                      Action start 0:14:29: PublishComponents.

                      Action ended 0:14:29: PublishComponents. Return value 0.

                      Action start 0:14:29: PublishFeatures.

                      Action ended 0:14:29: PublishFeatures. Return value 1.

                      Action start 0:14:29: PublishProduct.

                      Action ended 0:14:29: PublishProduct. Return value 1.

                      Action start 0:14:29: InstallFinalize.

                      Action ended 0:14:29: InstallFinalize. Return value 1.

                      Action ended 0:14:29: INSTALL. Return value 1.

                      Property(S): DiskPrompt = [1]

                      Property(S): UpgradeCode = {D85A1A59-DC52-4D13-9445-EF3F379D4DB5}

                      Property(S): ProductCode = {346137E0-7160-403B-AD21-3FF01D25037B}

                      Property(S): Installed = 2013/02/28 11:48:40

                      Property(S): SourcedirProduct = {346137E0-7160-403B-AD21-3FF01D25037B}

                      Property(S): SOURCEDIR = E:\Adobe\

                      Property(S): VersionNT = 601

                      Property(S): TARGETDIR = E:\

                      Property(S): ALLUSERSPROFILE = E:\

                      Property(S): PrimaryVolumeSpaceRemaining = 0

                      Property(S): PrimaryVolumeSpaceRequired = 0

                      Property(S): PrimaryVolumeSpaceAvailable = 0

                      Property(S): OutOfNoRbDiskSpace = 0

                      Property(S): OutOfDiskSpace = 0

                      Property(S): CommonFilesFolder = C:\Program Files (x86)\Common Files\

                      Property(S): MACROMED = C:\Windows\SysWOW64\Macromed\

                      Property(S): FLASH = C:\Windows\SysWOW64\Macromed\Flash\

                      Property(S): INSTALLDIR = C:\Windows\SysWOW64\Macromed\Flash\

                      Property(S): ISCommonFilesFolder = C:\Program Files (x86)\Common Files\InstallShield\

                      Property(S): ISUpdateServiceFolder = C:\Program Files (x86)\Common Files\InstallShield\UpdateService\

                      Property(S): SystemFolder = C:\Windows\SysWOW64\

                      Property(S): CostingComplete = 1

                      Property(S): SourceDir = E:\Adobe\

                      Property(S): TempFolder = C:\Users\brenda\AppData\Local\Temp\

                      Property(S): USERPROFILE = E:\

                      Property(S): ROOTDRIVE = E:\

                      Property(S): ACTION = INSTALL

                      Property(S): UILevel = 3

                      Property(S): OriginalDatabase = E:\Adobe\install_flash_player_11_plugin.msi

                      Property(S): DATABASE = C:\Windows\Installer\51f824c.msi

                      Property(S): Privileged = 1

                      Property(S): MsiRunningElevated = 1

                      Property(S): RedirectedDllSupport = 2

                      Property(S): MsiWin32AssemblySupport = 6.1.7601.17514

                      Property(S): MsiNetAssemblySupport = 4.0.30319.17929

                      Property(S): Date = 3/23/2013

                      Property(S): Time = 0:14:29

                      Property(S): TTCSupport = 1

                      Property(S): ColorBits = 32

                      Property(S): TextInternalLeading = 3

                      Property(S): TextHeight = 16

                      Property(S): BorderSide = 1

                      Property(S): BorderTop = 1

                      Property(S): ISCHECKFORPRODUCTUPDATES = 1

                      Property(S): ApplicationUsers = AllUsers

                      Property(S): AgreeToLicense = No

                      Property(S): _IsMaintenance = Change

                      Property(S): RestartManagerOption = CloseRestart

                      Property(S): IS_SQLSERVER_USERNAME = sa

                      Property(S): IS_SQLSERVER_AUTHENTICATION = 0

                      Property(S): SetupType = Typical

                      Property(S): _IsSetupTypeMin = Typical

                      Property(S): Display_IsBitmapDlg = 1

                      Property(S): CaptionHeight = 22

                      Property(S): ProductName = Adobe Flash Player 11 Plugin

                      Property(S): ALLUSERS = 1

                      Property(S): ARPHELPLINK = http://www.adobe.com/go/flashplayer_support/

                      Property(S): ARPNOMODIFY = 1

                      Property(S): ARPPRODUCTICON = ARPPRODUCTICON.exe

                      Property(S): ARPURLINFOABOUT = http://www.adobe.com

                      Property(S): ARPURLUPDATEINFO = http://www.adobe.com/go/getflashplayer

                      Property(S): DWUSINTERVAL = 30

                      Property(S): DWUSLINK = CECCA75FE9CBA098D9ACE02FFEDB978FBEECA78F69BBE0B8CE8BA7CFE97CF0AFCEBCE08FD9AC

                      Property(S): DefaultUIFont = Tahoma8

                      Property(S): DialogCaption = InstallShield for Windows Installer

                      Property(S): DisplayNameCustom = Custom

                      Property(S): ScreenY = 768

                      Property(S): DisplayNameMinimal = Minimal

                      Property(S): DisplayNameTypical = Typical

                      Property(S): ErrorDialog = SetupError

                      Property(S): INSTALLLEVEL = 100

                      Property(S): ISSCRIPT_VERSION_MISSING = The InstallScript engine is missing from this machine.  If available, please run ISScript.msi, or contact your support personnel for further assistance.

                      Property(S): ISVROOT_PORT_NO = 0

                      Property(S): IS_COMPLUS_PROGRESSTEXT_COST = Costing COM+ application: [1]

                      Property(S): IS_COMPLUS_PROGRESSTEXT_INSTALL = Installing COM+ application: [1]

                      Property(S): IS_COMPLUS_PROGRESSTEXT_UNINSTALL = Uninstalling COM+ application: [1]

                      Property(S): IS_PROGMSG_XML_COSTING = Costing XML files...

                      Property(S): IS_PROGMSG_XML_CREATE_FILE = Creating XML file %s...

                      Property(S): IS_PROGMSG_XML_FILES = Performing XML file changes...

                      Property(S): IS_PROGMSG_XML_REMOVE_FILE = Removing XML file %s...

                      Property(S): IS_PROGMSG_XML_ROLLBACK_FILES = Rolling back XML file changes...

                      Property(S): IS_PROGMSG_XML_UPDATE_FILE = Updating XML file %s...

                      Property(S): InstallChoice = AR

                      Property(S): Manufacturer = Adobe Systems Incorporated

                      Property(S): MsiLogging = voicewarmupx

                      Property(S): NewProperty2 = 0

                      Property(S): NewProperty3 = 0

                      Property(S): PIDTemplate = 12345<###-%%%%%%%>@@@@@

                      Property(S): PROGMSG_IIS_CREATEAPPPOOL = Creating application pool %s

                      Property(S): PROGMSG_IIS_CREATEAPPPOOLS = Creating application Pools...

                      Property(S): PROGMSG_IIS_CREATEVROOT = Creating IIS virtual directory %s

                      Property(S): PROGMSG_IIS_CREATEVROOTS = Creating IIS virtual directories...

                      Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSION = Creating web service extension

                      Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSIONS = Creating web service extensions...

                      Property(S): PROGMSG_IIS_CREATEWEBSITE = Creating IIS website %s

                      Property(S): PROGMSG_IIS_CREATEWEBSITES = Creating IIS websites...

                      Property(S): PROGMSG_IIS_EXTRACT = Extracting information for IIS virtual directories...

                      Property(S): PROGMSG_IIS_EXTRACTDONE = Extracted information for IIS virtual directories...

                      Property(S): PROGMSG_IIS_REMOVEAPPPOOL = Removing application pool

                      Property(S): PROGMSG_IIS_REMOVEAPPPOOLS = Removing application pools...

                      Property(S): PROGMSG_IIS_REMOVESITE = Removing web site at port %d

                      Property(S): PROGMSG_IIS_REMOVEVROOT = Removing IIS virtual directory %s

                      Property(S): PROGMSG_IIS_REMOVEVROOTS = Removing IIS virtual directories...

                      Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSION = Removing web service extension

                      Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSIONS = Removing web service extensions...

                      Property(S): PROGMSG_IIS_REMOVEWEBSITES = Removing IIS websites...

                      Property(S): PROGMSG_IIS_ROLLBACKAPPPOOLS = Rolling back application pools...

                      Property(S): PROGMSG_IIS_ROLLBACKVROOTS = Rolling back virtual directory and web site changes...

                      Property(S): PROGMSG_IIS_ROLLBACKWEBSERVICEEXTENSIONS = Rolling back web service extensions...

                      Property(S): ProductID = none

                      Property(S): ProductLanguage = 1033

                      Property(S): ProductVersion = 11.6.602.180

                      Property(S): ProgressType0 = install

                      Property(S): ProgressType1 = Installing

                      Property(S): ProgressType2 = installed

                      Property(S): ProgressType3 = installs

                      Property(S): RebootYesNo = Yes

                      Property(S): ReinstallModeText = omus

                      Property(S): SHOWLAUNCHPROGRAM = 0

                      Property(S): SecureCustomProperties = ISACTIONPROP1;SUPPORTDIR

                      Property(S): UNINSTALLER_EXE = [SystemFolder]\Macromed\Flash\uninstall_plugin.exe

                      Property(S): RemoveFilesCA = C:\Windows\SysWOW64\Macromed\Flash\

                      Property(S): ScreenX = 1024

                      Property(S): SystemLanguageID = 1033

                      Property(S): ComputerName = BREN-DELL

                      Property(S): UserLanguageID = 1033

                      Property(S): AdminUser = 1

                      Property(S): UserSID = S-1-5-21-2941903857-3887392405-3834658923-1000

                      Property(S): LogonUser = brenda

                      Property(S): MsiTrueAdminUser = 1

                      Property(S): VirtualMemory = 8222

                      Property(S): PhysicalMemory = 6031

                      Property(S): Intel = 6

                      Property(S): Msix64 = 6

                      Property(S): MsiAMD64 = 6

                      Property(S): ShellAdvtSupport = 1

                      Property(S): OLEAdvtSupport = 1

                      Property(S): GPTSupport = 1

                      Property(S): FontsFolder = C:\Windows\Fonts\

                      Property(S): DesktopFolder = C:\Users\Public\Desktop\

                      Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\

                      Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\

                      Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\

                      Property(S): COMPANYNAME = Microsoft

                      Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\

                      Property(S): USERNAME = brenda

                      Property(S): MyPicturesFolder = C:\Users\brenda\Pictures\

                      Property(S): LocalAppDataFolder = C:\Users\brenda\AppData\Local\

                      Property(S): CommonAppDataFolder = C:\ProgramData\

                      Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\

                      Property(S): SendToFolder = C:\Users\brenda\AppData\Roaming\Microsoft\Windows\SendTo\

                      Property(S): RecentFolder = C:\Users\brenda\AppData\Roaming\Microsoft\Windows\Recent\

                      Property(S): PrintHoodFolder = C:\Users\brenda\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\

                      Property(S): PersonalFolder = C:\Users\brenda\Documents\

                      Property(S): NetHoodFolder = C:\Users\brenda\AppData\Roaming\Microsoft\Windows\Network Shortcuts\

                      Property(S): FavoritesFolder = C:\Users\brenda\Favorites\

                      Property(S): AppDataFolder = C:\Users\brenda\AppData\Roaming\

                      Property(S): CommonFiles64Folder = C:\Program Files\Common Files\

                      Property(S): ProgramFiles64Folder = C:\Program Files\

                      Property(S): ProgramFilesFolder = C:\Program Files (x86)\

                      Property(S): RemoteAdminTS = 1

                      Property(S): System64Folder = C:\Windows\system32\

                      Property(S): WindowsVolume = C:\

                      Property(S): WindowsFolder = C:\Windows\

                      Property(S): MsiNTSuitePersonal = 1

                      Property(S): MsiNTProductType = 1

                      Property(S): ServicePackLevelMinor = 0

                      Property(S): ServicePackLevel = 1

                      Property(S): WindowsBuild = 7601

                      Property(S): VersionNT64 = 601

                      Property(S): VersionMsi = 5.00

                      Property(S): VersionDatabase = 110

                      Property(S): PRODUCTLANGUAGE = 1033

                      Property(S): MsiSystemRebootPending = 1

                      Property(S): CLIENTPROCESSID = 7592

                      Property(S): CLIENTUILEVEL = 2

                      Property(S): CURRENTDIRECTORY = E:\scripts\Adobe

                      Property(S): REBOOT = ReallySuppress

                      Property(S): REBOOTPROMPT = S

                      Property(S): ProductToBeRegistered = 1

                      Property(S): ProductState = 5

                      Property(S): PackageCode = {1B9D478C-91C3-45AF-819E-8894CD82474D}

                      Property(S): MsiLogFileLocation = C:\log\flash.log

                      MSI (s) (40:A0) [00:14:29:709]: Product: Adobe Flash Player 11 Plugin -- Configuration completed successfully.

                       

                       

                      MSI (s) (40:A0) [00:14:29:710]: Windows Installer reconfigured the product. Product Name: Adobe Flash Player 11 Plugin. Product Version: 11.6.602.180. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Reconfiguration success or error status: 0.

                       

                       

                      === Logging stopped: 3/23/2013  0:14:29 ===

                      • 8. Re: Adobe Flash Player 32 bit for 64 bit system?
                        mwhelm Community Member

                        I think it's this thing:

                        uninstall_flash_player.exe

                         

                        I have been using one from last fall, & there

                        is a new version;  the old version seems to leave

                        the software in some partly-installed state that doesn't

                        permit the installer to work, while the new uninstaller

                        removes more completely & the installers can

                        then proceed.

                        • 9. Re: Adobe Flash Player 32 bit for 64 bit system?
                          gritzle70 Community Member

                          I even used the Adobeflash player removal tool because I thought that was causing the problem.  I now have the latest version installed and it's installed correctly on both IE and Firefox; but it continues to freeze up for ong periods of time.  Firefox adivses that I not turn on Hardware Accelleration; it doesn't matter; it freezes up whether it's on or not.

                           

                          For some reason this is the worst version of Adobe flashplayer yet; It starts up and then stops and doesn't resume.  I have followed all the tutorials and nothing helps; I have norton 360; I have adobe set at "auto" for the firewall; this is the default setting.  Is there a problem with the firewall settings?