2 Replies Latest reply on Feb 26, 2013 12:37 AM by sjpt

    error "E.AUTH_NOT_READY" MESSAGE   I AM TYRING TO DOWNLOAD EBOOKSFROM PUBLIC LIBRARY

    mcleodfarm1234

      I just purchased a Sony reader and trying to access ebooks from public library, required me to download Adobe Digital Editions which I did then instructions from Library were to "Authorize Comuter" followed the prompts given and I get this message  "E.AUTH_NOT_READY"  so I cannot access the books I checked out and no one at the Public Library knows what this message is and I cannot seem to find a contact email address or a phone number for Adobe helpdesk. I am a novice at this and am very frustrated.  What is the problem???  I am starting to regret puchasing this ereader. I was told it was simple...I have beeen able to download and purchase a book from the SOny store and there was no problem. It seems to be with the Adobe and the Public Library

      Please help