2 Replies Latest reply on Nov 11, 2007 8:08 PM by Malcolm_Wales

    Problems installing Captivate 3 Trial Version

    Malcolm_Wales
      Hi all,

      Im experiencing a problem with the trial version of Captivate 3 - i install it and run it for the first time, and when i select the trial option, the following error comes up -

      "A problem was encountered while trying to load the trial period for Adobe Captivate 3.

      Click Quit to see if restarting your computer or re-installing the software fixes the problem. Otherwise, click Continue to display a screen where you can enter a valid serial number to begin using the product without trial."

      On clicking continue, it throws me back to the previous screen, greying out the trial version option.

      I reinstalled and restarted, and the problem persists. Any ideas?

      Thanks,

      Malcolm