6 Replies Latest reply on Mar 4, 2013 11:28 AM by robo346

    Elements 11 trial

    robo346

      Tried 4 times to install.  Tells me it has encountered a problem; did not record what.

       

      Icon on desk top, shows 11 in programmes.

       

      Wont open:  "the programme cant start because Extend Script.dll is missing...try again"

       

      Extracted data 1-19 tried again. same story.

       

      Got this error msg. trying to uninstall: Error 1704 ...

       

      Turned off firewall, antivirus b4 attempting last install.

       

      Had to install some Windows app. when 1st uninstalling.

       

      A pain!  Whats going on?

       

      Brian Robinson

       

        • 1. Re: Elements 11 trial
          Arpit Kapoor Adobe Employee

          Seems like the Extend Script is not installed properly. Lets uninstall and re-install Adobe Air and then try re-installing PSE 11.

           

          Try the below suggestions and see if that helps:

           

          Turn off User Account Control : http://helpx.adobe.com/x-productkb/global/disable-user-account-control-uac.html

           

          Create local administrator account | Windows 7, Vista -http://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

           

          Restart Windows in a modified mode | Windows 7, Vista - http://helpx.adobe.com/x-productkb/global/restart-windows-modified-mode-windows.html

          • 2. Re: Elements 11 trial
            robo346 Level 1

            Thanks for your input.

            Reinstalled Air.

            Uninstalled Elements (part unworking install)

            As suggested in: "About trial dpwnloads": turned off popup blocker, firewall, and Avast.

             

            Redownload 11 via ADA, saved to folder named elements 11.  (do all those .rar files have to be extracted first?)

             

            From this folder selected "setup".

             

            Install stopped with this msg:

            "the installation process has encountered an error while installing shared technologies. Restart and try again"

             

            Your three other suggestions I have not tried.  I feel I have wasted enough time already with what should be a straight forward installation.

             

            Frustrated robo346 !

            • 3. Re: Elements 11 trial
              Arpit Kapoor Adobe Employee

              Robo346, i can understand your frustration. However i want you to try the suggestions mentioned under the below articles and check if that helps.

               

              http://helpx.adobe.com/photoshop-elements/kb/install-rollback-photoshop-elements-windows.h tml

               

              http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

               

              [Moved the discussion to Photoshop Elements Forum]

              1 person found this helpful
              • 4. Re: Elements 11 trial
                robo346 Level 1

                Just been through your first link.

                Unsuccessful!  Shared Tech error again.

                 

                Looked at log file for 1st unsuccessful instal; looks like something to do with RAW 64 bit ??

                 

                *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

                Visit http://www.adobe.com/go/loganalyzer/ for more information

                *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

                *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

                START - Installer Session

                *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

                RIBS version: 5.0.65.0

                Win OS version: 6.1.1.0  Type: 1

                ::START TIMER:: [Total Timer]

                CHECK: Single instance running

                CHECK : Credentials

                Load Deployment File

                CHECK : Another Native OS installer already running

                Create Required Folders

                Assuming install mode

                Looking up install source path

                Sync Media DB ...

                ::START TIMER:: [Sync Media DB]

                Pre check media db sync

                End of Pre check media db sync. Exit code: 0

                :: END TIMER :: [Sync Media DB] took 856.055 milliseconds (0.856055 seconds) DTR = 140.178 KBPS (0.136893 MBPS)

                Ready to initialize session to start with ...

                ::START TIMER:: [CreatePayloadSession]

                -------------------- BEGIN - Updating Media Sources - BEGIN --------------------

                Updated source path: C:\Users\owner\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller

                Updating media info for: {0449467E-102A-4514-9F4D-91BCEE129390}

                Ignoring original data since install source is local

                  Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11

                  Path: C:\Users\owner\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All-160512123011\Install.db

                Updating media info for: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}

                Ignoring original data since install source is local

                  Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11

                  Path: C:\Users\owner\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeXMPPanelsAll\Install.db

                Updating media info for: {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6}

                Ignoring original data since install source is local

                  Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11

                  Path: C:\Users\owner\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All-x64\Install.db

                Updating media info for: {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}

                Ignoring original data since install source is local

                  Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11

                  Path: C:\Users\owner\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All\Install.db

                Updating media info for: {98CE8819-87AA-4814-8167-ADDDD513485F}

                Ignoring original data since install source is local

                  Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11

                  Path: C:\Users\owner\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\PSE11STIInstaller\Install.db

                Updating media info for: {D1B83970-7269-48BE-8B0E-5120D9327E52}

                Ignoring original data since install source is local

                  Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11

                  Path: C:\Users\owner\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeAPE3.101-mul\Install.db

                Updating media info for: {F6F5021E-0548-43C1-82CC-C5C7A6906585}

                Ignoring original data since install source is local

                  Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11

                  Path: C:\Users\owner\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All\Install.db

                --------------------  END  - Updating Media Sources -  END  --------------------

                Supported RIBS version range: [0.0.66.0,5.0.65.0]

                ----------------- CreatePayloadSession: machine is x86 ---------------

                [    3548] Fri Feb 22 19:08:34 2013  INFO

                ______ Verify Dependency Subscribers ______

                [    3548] Fri Feb 22 19:08:34 2013 ERROR

                DW025: The payload with AdobeCode:  {98CE8819-87AA-4814-8167-ADDDD513485F} has critical dependency on:

                    Family: Shared Technology

                    ProductName: Photoshop Camera Raw for Elements 11 (64 bit)

                    MinVersion: 0.0.0.0

                    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

                DW025: Some of the critical dependencies are x64 payloads, which are not supported on this machine x86.

                [    3548] Fri Feb 22 19:08:34 2013  INFO

                BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)

                  {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: 1 (0,1)

                  {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: 2 (0,0)

                  {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: 3 (0,1)

                  {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: 3 (0,1)

                  {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: 4 (1,1)

                  {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: 5 (3,0)

                END Operation order for all session payloads: mediaGroup (requires,satisfies)

                Ignoring deployment input for the INSTALLDIR: marked as fixed

                Found payload actions:

                Deciding what installer mode to use...

                [    3548] Fri Feb 22 19:08:34 2013  WARN

                DW016: NOTE: Cannot set action to the payload {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0

                [    3548] Fri Feb 22 19:08:34 2013  INFO

                BEGIN Setting requested payload actions

                Value returned on lookup of payload: {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 is: true

                Action string for {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0  is none

                Value returned on lookup of payload: {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 is: false

                Action string for {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0  is none

                Payload {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 is extension payload. Aligning its action according to parent {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0

                Value returned on lookup of payload: {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 is: false

                Action string for {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0  is none

                Value returned on lookup of payload: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 is: false

                Action string for {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0  is none

                Value returned on lookup of payload: {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 is: false

                Action string for {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0  is none

                Value returned on lookup of payload: {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 is: false

                Action string for {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0  is install

                [    3548] Fri Feb 22 19:08:34 2013  WARN

                DW016: NOTE: Cannot set action to the payload {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0

                [    3548] Fri Feb 22 19:08:34 2013  INFO

                END Setting requested payload actions

                Collected advanced path check information for INSTALLDIR

                INSTALLDIR is a well-formed path

                INSTALLDIR is not the root path

                INSTALLDIR is on a local volume

                INSTALLDIR is on a writable volume

                INSTALLDIR is not on a case sensitive volume

                INSTALLDIR passed path basic path validation: C:\Program Files\Common Files\Adobe\PSE11STIInstaller

                [    3548] Fri Feb 22 19:08:37 2013  INFO

                BEGIN InstallOperationsQueue Unordered operations

                  {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0:  with operation none

                  {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0:  with operation install

                  {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0:  with operation install

                  {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0:  with operation install

                  {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0:  with operation install

                  {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0:  with operation none

                END InstallOperationsQueue Unordered operations

                BEGIN InstallOperationsQueue Ordered operations

                  {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0:  with operation install

                  {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0:  with operation install

                  {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0:  with operation install

                  {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0:  with operation install

                END InstallOperationsQueue Ordered operations

                Payloads passed preflight validation.

                Call PreSession Custom Hook

                BEGIN InstallOperationsQueue Unordered operations

                  {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0:  with operation none

                  {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0:  with operation install

                  {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0:  with operation install

                  {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0:  with operation install

                  {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0:  with operation install

                  {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0:  with operation none

                END InstallOperationsQueue Unordered operations

                BEGIN InstallOperationsQueue Ordered operations

                  {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0:  with operation install

                  {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0:  with operation install

                  {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0:  with operation install

                  {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0:  with operation install

                END InstallOperationsQueue Ordered operations

                [    3548] Fri Feb 22 19:08:38 2013  INFO

                Calling the custom action code for pre-install for payload {D1B83970-7269-48BE-8B0E-5120D9327E52}

                ::START TIMER:: [Payload Operation :{D1B83970-7269-48BE-8B0E-5120D9327E52}]

                [    1740] Fri Feb 22 19:08:38 2013  INFO

                *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

                Installer Operation: PayloadInstaller

                *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

                Request to install payload

                Payload {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: Calling ARKEngine from path C:\Program Files\Common Files\Adobe\OOBE\PDApp\DECore\DE5\resources

                Extracting assets...

                [    1740] Fri Feb 22 19:08:40 2013  INFO

                Extracting assets complete. Number assets: 1

                Beginning installation for payload at C:\Users\owner\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeAPE3.101-mul\Install.db

                Setting permission for: C:\Program Files\Common Files\Adobe\APE\3.101 Group/User:Everyone Access:GENERIC_READ(Seq 3)

                [    1740] Fri Feb 22 19:08:41 2013  INFO

                Completing installation for payload at C:\Users\owner\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeAPE3.101-mul\Install.db

                [    1740] Fri Feb 22 19:08:42 2013  INFO

                UninstallDBPath=C:\Program Files\Common Files\Adobe\Installers\uninstall\{D1B83970-7269-48BE-8B0E-5120D9327E52}.db

                [    3548] Fri Feb 22 19:08:42 2013  INFO

                *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*

                :: END TIMER :: [Payload Operation :{D1B83970-7269-48BE-8B0E-5120D9327E52}] took 4446.19 milliseconds (4.44619 seconds) DTR = 4292.21 KBPS (4.19161 MBPS)

                Updating driver data - Action: Add driver entry

                Updating driver data successful. Driver entry was added. ARP estimated size 0KB

                [    3548] Fri Feb 22 19:08:43 2013  INFO

                User specified overrideFile:

                [    3548] Fri Feb 22 19:08:44 2013  INFO

                Successfully updated the csu inventory for {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 return values 0:0

                Calling the custom action code for post-install for payload {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0

                Calling the custom action code for pre-install for payload {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}

                ::START TIMER:: [Payload Operation :{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}]

                [    3912] Fri Feb 22 19:08:44 2013  INFO

                *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

                Installer Operation: PayloadInstaller

                *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

                Request to install payload

                Payload {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: Calling ARKEngine from path C:\Program Files\Common Files\Adobe\OOBE\PDApp\DECore\DE5\resources

                Extracting assets...

                [    3912] Fri Feb 22 19:08:48 2013  INFO

                Extracting assets complete. Number assets: 1

                Beginning installation for payload at C:\Users\owner\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeXMPPanelsAll\Install.db

                [    3912] Fri Feb 22 19:08:54 2013  INFO

                Completing installation for payload at C:\Users\owner\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeXMPPanelsAll\Install.db

                UninstallDBPath=C:\Program Files\Common Files\Adobe\Installers\uninstall\{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}.db

                [    3548] Fri Feb 22 19:08:55 2013  INFO

                *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*

                :: END TIMER :: [Payload Operation :{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}] took 11238.1 milliseconds (11.2381 seconds) DTR = 563.796 KBPS (0.550582 MBPS)

                [    3548] Fri Feb 22 19:08:56 2013  INFO

                User specified overrideFile:

                Successfully updated the csu inventory for {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 return values 0:0

                Calling the custom action code for post-install for payload {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0

                Calling the custom action code for pre-install for payload {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}

                ::START TIMER:: [Payload Operation :{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}]

                [    3824] Fri Feb 22 19:08:56 2013  INFO

                *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

                Installer Operation: PayloadInstaller

                *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

                Request to install payload

                Payload {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: Calling ARKEngine from path C:\Program Files\Common Files\Adobe\OOBE\PDApp\DECore\DE5\resources

                Extracting assets...

                [    3824] Fri Feb 22 19:08:58 2013  INFO

                Extracting assets complete. Number assets: 1

                Beginning installation for payload at C:\Users\owner\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All\Install.db

                Evaluating condition# 1(Seq 1)

                Condition failed(Seq 1)

                [    3824] Fri Feb 22 19:08:59 2013  INFO

                Completing installation for payload at C:\Users\owner\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All\Install.db

                UninstallDBPath=C:\Program Files\Common Files\Adobe\Installers\uninstall\{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}.db

                [    3548] Fri Feb 22 19:08:59 2013  INFO

                *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*

                :: END TIMER :: [Payload Operation :{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}] took 3044.94 milliseconds (3.04494 seconds) DTR = 7171.23 KBPS (7.00316 MBPS)

                [    3548] Fri Feb 22 19:09:01 2013  INFO

                User specified overrideFile:

                Successfully updated the csu inventory for {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 return values 0:0

                Calling the custom action code for post-install for payload {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0

                Calling the custom action code for pre-install for payload {98CE8819-87AA-4814-8167-ADDDD513485F}

                ::START TIMER:: [Payload Operation :{98CE8819-87AA-4814-8167-ADDDD513485F}]

                [    3992] Fri Feb 22 19:09:01 2013  INFO

                *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

                Installer Operation: PayloadInstaller

                *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

                Request to install payload

                Payload {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: Calling ARKEngine from path C:\Program Files\Common Files\Adobe\OOBE\PDApp\DECore\DE5\resources

                Extracting assets...

                Extracting assets complete. Number assets: 1

                Beginning installation for payload at C:\Users\owner\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\PSE11STIInstaller\Install.db

                Evaluating condition# 1(Seq 1)

                Condition failed(Seq 1)

                Completing installation for payload at C:\Users\owner\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\PSE11STIInstaller\Install.db

                UninstallDBPath=C:\Program Files\Common Files\Adobe\Installers\uninstall\{98CE8819-87AA-4814-8167-ADDDD513485F}.db

                [    3548] Fri Feb 22 19:09:02 2013  INFO

                *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*

                :: END TIMER :: [Payload Operation :{98CE8819-87AA-4814-8167-ADDDD513485F}] took 1037.67 milliseconds (1.03767 seconds) DTR = 424.025 KBPS (0.414087 MBPS)

                User specified overrideFile:

                [    3548] Fri Feb 22 19:09:03 2013  INFO

                Successfully updated the csu inventory for {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 return values 0:0

                Calling the custom action code for post-install for payload {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0

                No operation.  We're done:

                Updating driver data - Action: Remove driver entry

                Updating driver data successful. Driver entry was added. ARP estimated size 45339KB

                [    3548] Fri Feb 22 19:09:05 2013  INFO

                Successfully installed 4 components:

                - Adobe XMP Panels CS5

                - Photoshop Camera Raw for Elements 11

                - PSE11 STI Installer

                - Adobe Player for Embedding 3.1

                Total components repaired: 0

                Total components removed: 0

                Call PostSession Custom Hook

                :: END TIMER :: [Total Timer] took 33483.5 milliseconds (33.4835 seconds) DTR = 1419.81 KBPS (1.38653 MBPS)

                -------------------------------------- Summary --------------------------------------

                - 0 fatal error(s), 2 error(s), 2 warning(s)

                 

                ERROR: DW025: The payload with AdobeCode:  {98CE8819-87AA-4814-8167-ADDDD513485F} has critical dependency on:

                    Family: Shared Technology

                    ProductName: Photoshop Camera Raw for Elements 11 (64 bit)

                    MinVersion: 0.0.0.0

                    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

                ERROR: DW025: Some of the critical dependencies are x64 payloads, which are not supported on this machine x86.

                WARNING: DW016: NOTE: Cannot set action to the payload {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0

                WARNING: DW016: NOTE: Cannot set action to the payload {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0

                 

                Please search the above error/warning string(s) to find when the error occurred.

                These errors resulted in installer Exit Code mentioned below.

                -------------------------------------------------------------------------------------

                Exit Code: 0 - No error.

                Please see specific errors and warnings for troubleshooting. For example, ERROR: DW025 ... WARNING: DW016 ...

                *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

                END - Installer Session

                *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

                *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

                Visit http://www.adobe.com/go/loganalyzer/ for more information

                *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

                *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

                START - Installer Session

                *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

                RIBS version: 5.0.65.0

                Win OS version: 6.1.1.0  Type: 1

                ::START TIMER:: [Total Timer]

                CHECK: Single instance running

                CHECK : Credentials

                Load Deployment File

                CHECK : Another Native OS installer already running

                Create Required Folders

                Assuming uninstall mode

                Lookup for master payload

                Ready to initialize session to start with ...

                ::START TIMER:: [CreatePayloadSession]

                Supported RIBS version range: [0.0.66.0,5.0.65.0]

                ----------------- CreatePayloadSession: machine is x86 ---------------

                [    1364] Fri Feb 22 19:44:59 2013  INFO

                ______ Verify Dependency Subscribers ______

                [    1364] Fri Feb 22 19:44:59 2013 ERROR

                DW025: The payload with AdobeCode:  {98CE8819-87AA-4814-8167-ADDDD513485F} has critical dependency on:

                    Family: Shared Technology

                    ProductName: Photoshop Camera Raw for Elements 11 (64 bit)

                    MinVersion: 0.0.0.0

                    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

                DW025: Some of the critical dependencies are x64 payloads, which are not supported on this machine x86.

                [    1364] Fri Feb 22 19:44:59 2013  INFO

                BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)

                  {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0: 1 (0,2)

                  {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: 2 (0,1)

                  {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: 3 (0,0)

                  {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: 4 (0,1)

                  {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: 4 (0,1)

                  {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: 5 (2,1)

                  {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: 6 (3,0)

                END Operation order for all session payloads: mediaGroup (requires,satisfies)

                Ignoring deployment input for the INSTALLDIR: marked as fixed

                Setting property "driverAdobeCode" to: {98CE8819-87AA-4814-8167-ADDDD513485F}

                Setting property "mediaSignature" to: {98CE8819-87AA-4814-8167-ADDDD513485F}

                Overwrite property "mode" to: silent

                Found payload actions:

                Deciding what installer mode to use...

                {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 not installed

                BEGIN Setting requested payload actions

                Value returned on lookup of payload: {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 is: true

                Action string for {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0  is remove

                Selection of payload {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 is forbidden by the policy. Reason: Free payload

                Value returned on lookup of payload: {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 is: true

                Action string for {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0  is none

                Value returned on lookup of payload: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 is: true

                Action string for {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0  is none

                Value returned on lookup of payload: {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 is: true

                Action string for {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0  is none

                Value returned on lookup of payload: {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 is: false

                Action string for {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0  is none

                Payload {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 is extension payload. Aligning its action according to parent {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0

                Value returned on lookup of payload: {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 is: true

                Action string for {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0  is none

                Value returned on lookup of payload: {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0 is: true

                Action string for {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0  is none

                END Setting requested payload actions

                INSTALLDIR passed path basic path validation: C:\Program Files\Common Files\Adobe\PSE11STIInstaller

                [    1364] Fri Feb 22 19:45:01 2013  INFO

                BEGIN InstallOperationsQueue Unordered operations

                  {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0:  with operation none

                  {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0:  with operation remove

                  {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0:  with operation remove

                  {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0:  with operation remove

                  {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0:  with operation remove

                  {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0:  with operation remove

                  {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0:  with operation remove

                END InstallOperationsQueue Unordered operations

                BEGIN InstallOperationsQueue Ordered operations

                  {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0:  with operation remove

                  {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0:  with operation remove

                  {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0:  with operation remove

                  {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0:  with operation remove

                  {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0:  with operation remove

                END InstallOperationsQueue Ordered operations

                Payloads passed preflight validation.

                Call PreSession Custom Hook

                BEGIN InstallOperationsQueue Unordered operations

                  {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0:  with operation none

                  {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0:  with operation remove

                  {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0:  with operation remove

                  {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0:  with operation remove

                  {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0:  with operation remove

                  {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0:  with operation remove

                  {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0:  with operation none

                END InstallOperationsQueue Unordered operations

                BEGIN InstallOperationsQueue Ordered operations

                  {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0:  with operation remove

                  {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0:  with operation remove

                  {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0:  with operation remove

                  {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0:  with operation remove

                  {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0:  with operation remove

                END InstallOperationsQueue Ordered operations

                Calling the custom action code for pre-remove for payload {98CE8819-87AA-4814-8167-ADDDD513485F}

                ::START TIMER:: [Payload Operation :{98CE8819-87AA-4814-8167-ADDDD513485F}]

                [    3052] Fri Feb 22 19:45:01 2013  INFO

                *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

                Installer Operation: PayloadUninstaller

                *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

                Session {98CE8819-87AA-4814-8167-ADDDD513485F} modify request for AdobeCode: {98CE8819-87AA-4814-8167-ADDDD513485F}

                [    3052] Fri Feb 22 19:45:02 2013  INFO

                Effective AdobeCode for: {98CE8819-87AA-4814-8167-ADDDD513485F} is {98CE8819-87AA-4814-8167-ADDDD513485F}

                Uninstalling payload

                Payload {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: Calling ARKEngine from path C:\Program Files\Common Files\Adobe\OOBE\PDApp\DECore\DE5\resources

                Beginning un-installation for payload at C:\Program Files\Common Files\Adobe\Installers\uninstall\{98CE8819-87AA-4814-8167-ADDDD513485F}.db

                Completing un-installation for payload at C:\Program Files\Common Files\Adobe\Installers\uninstall\{98CE8819-87AA-4814-8167-ADDDD513485F}.db

                Physical payload uninstall result:0

                [    1364] Fri Feb 22 19:45:02 2013  INFO

                *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*

                :: END TIMER :: [Payload Operation :{98CE8819-87AA-4814-8167-ADDDD513485F}] took 1018.99 milliseconds (1.01899 seconds) DTR = 942.105 KBPS (0.920025 MBPS)

                Updating driver data - Action: Add driver entry

                Updating driver data successful. Driver entry was added. ARP estimated size 0KB

                [    1364] Fri Feb 22 19:45:03 2013  INFO

                User specified overrideFile:

                Successfully updated the csu inventory for {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 return values 0:0

                Calling the custom action code for post-remove for payload {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0

                Calling the custom action code for pre-remove for payload {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}

                ::START TIMER:: [Payload Operation :{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}]

                [    1560] Fri Feb 22 19:45:03 2013  INFO

                *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

                Installer Operation: PayloadUninstaller

                *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

                Session {98CE8819-87AA-4814-8167-ADDDD513485F} modify request for AdobeCode: {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}

                [    1560] Fri Feb 22 19:45:04 2013  INFO

                Effective AdobeCode for: {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} is {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}

                Uninstalling payload

                Payload {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: Calling ARKEngine from path C:\Program Files\Common Files\Adobe\OOBE\PDApp\DECore\DE5\resources

                Beginning un-installation for payload at C:\Program Files\Common Files\Adobe\Installers\uninstall\{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}.db

                Completing un-installation for payload at C:\Program Files\Common Files\Adobe\Installers\uninstall\{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}.db

                Physical payload uninstall result:0

                [    1364] Fri Feb 22 19:45:04 2013  INFO

                *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*

                :: END TIMER :: [Payload Operation :{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}] took 1035.05 milliseconds (1.03505 seconds) DTR = 21096.6 KBPS (20.6022 MBPS)

                [    1364] Fri Feb 22 19:45:05 2013  INFO

                User specified overrideFile:

                Successfully updated the csu inventory for {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 return values 0:0

                Calling the custom action code for post-remove for payload {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0

                Calling the custom action code for pre-remove for payload {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}

                ::START TIMER:: [Payload Operation :{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}]

                [    3076] Fri Feb 22 19:45:05 2013  INFO

                *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

                Installer Operation: PayloadUninstaller

                *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

                Session {98CE8819-87AA-4814-8167-ADDDD513485F} modify request for AdobeCode: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}

                Effective AdobeCode for: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} is {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}

                Uninstalling payload

                Payload {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: Calling ARKEngine from path C:\Program Files\Common Files\Adobe\OOBE\PDApp\DECore\DE5\resources

                Beginning un-installation for payload at C:\Program Files\Common Files\Adobe\Installers\uninstall\{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}.db

                [    3076] Fri Feb 22 19:45:16 2013  INFO

                Completing un-installation for payload at C:\Program Files\Common Files\Adobe\Installers\uninstall\{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}.db

                [    3076] Fri Feb 22 19:45:18 2013  INFO

                Physical payload uninstall result:0

                [    1364] Fri Feb 22 19:45:18 2013  INFO

                *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*

                :: END TIMER :: [Payload Operation :{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}] took 13057.8 milliseconds (13.0578 seconds) DTR = 482.47 KBPS (0.471162 MBPS)

                [    1364] Fri Feb 22 19:45:19 2013  INFO

                User specified overrideFile:

                Successfully updated the csu inventory for {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 return values 0:0

                Calling the custom action code for post-remove for payload {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0

                Calling the custom action code for pre-remove for payload {D1B83970-7269-48BE-8B0E-5120D9327E52}

                ::START TIMER:: [Payload Operation :{D1B83970-7269-48BE-8B0E-5120D9327E52}]

                [    3964] Fri Feb 22 19:45:19 2013  INFO

                *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

                Installer Operation: PayloadUninstaller

                *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

                Session {98CE8819-87AA-4814-8167-ADDDD513485F} modify request for AdobeCode: {D1B83970-7269-48BE-8B0E-5120D9327E52}

                Effective AdobeCode for: {D1B83970-7269-48BE-8B0E-5120D9327E52} is {D1B83970-7269-48BE-8B0E-5120D9327E52}

                Uninstalling payload

                Payload {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: Calling ARKEngine from path C:\Program Files\Common Files\Adobe\OOBE\PDApp\DECore\DE5\resources

                Beginning un-installation for payload at C:\Program Files\Common Files\Adobe\Installers\uninstall\{D1B83970-7269-48BE-8B0E-5120D9327E52}.db

                [    3964] Fri Feb 22 19:45:20 2013  INFO

                Completing un-installation for payload at C:\Program Files\Common Files\Adobe\Installers\uninstall\{D1B83970-7269-48BE-8B0E-5120D9327E52}.db

                Physical payload uninstall result:0

                [    1364] Fri Feb 22 19:45:21 2013  INFO

                *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*

                :: END TIMER :: [Payload Operation :{D1B83970-7269-48BE-8B0E-5120D9327E52}] took 2029.9 milliseconds (2.0299 seconds) DTR = 9328.55 KBPS (9.10991 MBPS)

                User specified overrideFile:

                [    1364] Fri Feb 22 19:45:22 2013  INFO

                Successfully updated the csu inventory for {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 return values 0:0

                Calling the custom action code for post-remove for payload {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0

                Calling the custom action code for pre-remove for payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700}

                ::START TIMER:: [Payload Operation :{539AEF15-3A2B-4A31-A587-7E90F7D9C700}]

                [    2060] Fri Feb 22 19:45:22 2013  INFO

                *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

                Installer Operation: PayloadUninstaller

                *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

                Session {98CE8819-87AA-4814-8167-ADDDD513485F} modify request for AdobeCode: {539AEF15-3A2B-4A31-A587-7E90F7D9C700}

                Effective AdobeCode for: {539AEF15-3A2B-4A31-A587-7E90F7D9C700} is {539AEF15-3A2B-4A31-A587-7E90F7D9C700}

                [    1364] Fri Feb 22 19:45:23 2013  INFO

                *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*

                :: END TIMER :: [Payload Operation :{539AEF15-3A2B-4A31-A587-7E90F7D9C700}] took 1028.11 milliseconds (1.02811 seconds) DTR = 15.5625 KBPS (0.0151978 MBPS)

                User specified overrideFile:

                The csu inventory was not updated for payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0, value of local var is -1

                Calling the custom action code for post-remove for payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0

                No operation.  We're done:

                Updating driver data - Action: Remove driver entry

                Updating driver data successful. Driver entry was removed. ARP estimated size 266753KB

                [    1364] Fri Feb 22 19:45:25 2013  INFO

                Total components installed: 0

                Total components repaired: 0

                Successfully removed 5 components:

                - Adobe XMP Panels CS5

                - Camera Profiles Installer

                - Photoshop Camera Raw for Elements 11

                - PSE11 STI Installer

                - Adobe Player for Embedding 3.1

                Call PostSession Custom Hook

                [    1364] Fri Feb 22 19:45:26 2013  INFO

                Begin cleaning up local media db.

                [    1364] Fri Feb 22 19:45:31 2013  INFO

                Done cleaning up local media db.

                :: END TIMER :: [Total Timer] took 32904.2 milliseconds (32.9042 seconds) DTR = 1406.99 KBPS (1.37402 MBPS)

                Uninstalling AAM

                AAM Uninstall Status: 1 and 0

                -------------------------------------- Summary --------------------------------------

                - 0 fatal error(s), 2 error(s), 0 warning(s)

                 

                ERROR: DW025: The payload with AdobeCode:  {98CE8819-87AA-4814-8167-ADDDD513485F} has critical dependency on:

                    Family: Shared Technology

                    ProductName: Photoshop Camera Raw for Elements 11 (64 bit)

                    MinVersion: 0.0.0.0

                    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

                ERROR: DW025: Some of the critical dependencies are x64 payloads, which are not supported on this machine x86.

                 

                Please search the above error/warning string(s) to find when the error occurred.

                These errors resulted in installer Exit Code mentioned below.

                -------------------------------------------------------------------------------------

                Exit Code: 0 - No error.

                Please see specific errors and warnings for troubleshooting. For example, ERROR: DW025 ...

                *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

                END - Installer Session

                *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

                • 5. Re: Elements 11 trial
                  99jon Adobe Community Professional & MVP

                  If the problem is shared technologies try this link for a possible solution.

                   

                  http://forums.adobe.com/thread/1146291?tstart=60

                   

                  I would also suggest installing from a different source. Use the following linki to download the free trial (it's identical to the full product) and then validate it wih your product serial number.

                   

                  http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us&PID=2159997

                  • 6. Re: Elements 11 trial
                    robo346 Level 1

                    What do you mean you have moved discussion to Elements  forum?

                     

                    Given up?

                     

                    Where is this?