3 Replies Latest reply: Feb 26, 2013 10:55 AM by tyzer193 RSS

    Audio disappears from video file when imported, please help!

    tyzer193

      Hi,

      When I open up a new project and create a sequence, usually I import a .TS video file that automatically gets a blue label. When I drag it into the sequence, the video appears in a video slot, and the associated audio appears in an audio slot. However, lately, on completely random video files, when I import them, they come in with a purple label autiomatically assigned to them, and when I drag them onto the sequence, there is only video, no audio. PPCS6, when I go into the video's properties when inside the software, doesn't register that the .TS file has any audio associated - yet when I look at the file outside of the software, it's fine and has audio.

      Can somebody please help me? It's rather urgent and I would appreciate it.

      Thanks.