Try making a direct desktop icon for the Organizer and see if you can launch the program directly from the desktop bypassing the welcome screen.
Right click anywhere on the desktop and select New >> Shortcut
Browse to Computer OS C:
And find the PSE Organizer application in Program Files or Program Files (x86) on Windows 7 - 64 bit.
Inside the Adobe >> Photoshop Elements Organizer folder you are looking for an application file “PhotoshopEementsOrganizer”
Select it and click OK
Then click finish
You should now be able to launch directly form the desktop by double clicking on the icon.
thanks for the hint - I followed your instructions, however same result. I can shortly see the Organizer screen and then the software crashes again and ends up with the crash report request.
Any other ideas?
thanks for your support!
The Organizer preferences may have become corrupted, needing to be automatically re-built on a re-start.
Click the Start Button and then your user name (in place of mine) and navigate to:
C: Users >> 99Jon >> AppData >> Roaming >> Adobe >> Elements Organizer >>8.0 >> Organizer
Delete the PSA file (with key symbol) and delete Status.dat
After deleting these two files re-start the program
AppData may be a hidden system file. See the link to reveal hidden files.
followed closely your recommendations - deleted the two files, but the problem is still the same. I even rebooted the computer. No change - the Organizer would not start.
do you have any other recommendation for me?
Thanks in advance!
Hold down the shift key wjilst launching Organizer and click to create a new catalog e.g. My Catalog2
If the blank catalog opens try importing a few jpegs and that will help to establish if the original catalog is defective.
excellent! Holding the shift key made me chose a catalog - it seems that the currently choosen catalog is defect. By starting the repair function things seem to work again!
Thank you very much for your time and expertise! Extremely helpful!
1 person found this helpful