1 Reply Latest reply on Feb 26, 2013 5:23 PM by chris.campbell

    Cannot reinstall Flash Player

    JBinPA

      I uninstalled FP in order to install the newest version.

       

      The uninstall using add/remove was fine.

       

      Now, I download the installer, locate it on the desktop, right click and "run as administrator", I get the UAC verification which I approve, the installer service then appears in services, the installation package on the desktop disappears (it does not go to recycle bin) and then everything just sits there.

       

      I've verified that I have the current windows installer version and that is is not disabled so it should start.  I have this same identical issue with reinstalling Reader.

       

      I uninstalled and installed Java yesterday and it installed, I also downloaded an uninstaller utility which installed and ran.  So, I don't believe the issue is with installing, it seems to be specific to Adobe flash and reader.

       

      Please help; both these are required for my wife;s work and needless to say I'm on her list since I can't reinstall.  Thanks for any help.