4 Replies Latest reply: Feb 28, 2013 3:11 AM by PragmaProducts RSS

    Generated WebHelp bold formatting issue

    PragmaProducts

      Hi

       

      I have a problem with formatting that is breaking inconsistently when I generate my project.

       

      The formatting of my stylesheet:

      Stylesheet.JPG

      An example of a section of content: "Planning and preparation"and "Training" = Heading 6. the rest of the bulleted text is a multi-level list style based on Normal

      Content.JPG

      The HTML (I included a section of code above the problem section to show that it is not different):

      HTML.JPG

      The generated output:

      Generated content.JPG

      I cannot see why the section below the <h6> Planning and preparation is in bold!! It is also not consistent. In another similar topic with the same layout, the text below the H6 is not bold.

       

      Can anyone help?

        • 1. Re: Generated WebHelp bold formatting issue
          JaredHess Community Member

          What output are you generating to?

          Also, can you post your complete html code for the topic and the css code for your style sheet? That might help determine if there's a rogue tag or something causing the bold. Also, is it only this topic that's having the issue?

           

          This might help too: http://forums.adobe.com/message/3898855#3898855

          (from an issue I had with WebHelp styles not showing up properly)

          • 2. Re: Generated WebHelp bold formatting issue
            PragmaProducts Community Member

            Hi Jared

             

            I am generating WebHelp only. It isn't only this topic. It seems to only happen to Normal text after using Heading 6. But it doesn't happen everywhere where Normal text is followed by H6. I have various similar topics and it only happens to some of them.

             

            HTML code:

            <?xml version="1.0" encoding="utf-8" ?>
            <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
            <html xmlns="http://www.w3.org/1999/xhtml">
            <head>
            <meta name="template" content="Pragma.htt" />
            <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
            <meta name="OriginalFile" content="6. Warehousing.docx" />
            <meta name="generator" content="Adobe RoboHelp 10" />
            <title>6.1.15 Train WHS resources</title>
            <link rel="stylesheet" href="..\default.css" type="text/css" />
            </head>

            <body>
            <h3>6.1.15 Train WHS resources</h3>
            <h5>Purpose</h5>
            <p>Ensure that the learners:</p>
            <?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
              style="text-indent: -0.5cm; margin-left: 0.5cm;">understand and comply
            with the principles of the WHS business process at the client before it
            goes live</p><?rh-list_end ?>
            <?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
              style="text-indent: -0.5cm; margin-left: 0.5cm;">are fully compliant
            with the client’s documented standards and procedures.</p><?rh-list_end ?>
            <h5>Responsible role</h5>
            <p>Project engineer</p>
            <h5>Target audience</h5>
            <?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
              style="text-indent: -0.5cm; margin-left: 0.5cm;">Client resources
            involved in the WHS process, eg data capturers, operators, artisans, technicians,
            foremen and supervisors (who may be contractors).</p><?rh-list_end ?>
            <?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
              style="text-indent: -0.5cm; margin-left: 0.5cm;">Client’s warehouse
            personnel staff</p><?rh-list_end ?>
            <?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
              style="text-indent: -0.5cm; margin-left: 0.5cm;">ACC staff for an
            ACC@Client or a Service Support Centre</p><?rh-list_end ?>
            <h5>Best practices</h5>
            <?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
              style="text-indent: -0.5cm; margin-left: 0.5cm;">Ensure that the training
            is interactive and that learners are fairly assessed.</p><?rh-list_end ?>
            <?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
              style="text-indent: -0.5cm; margin-left: 0.5cm;">The learners must
            be able to perform the tasks covered in the assessment.</p><?rh-list_end ?>
            <h5>Inputs</h5>
            <?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
              style="text-indent: -0.5cm; margin-left: 0.5cm;">WHS training material</p><?rh-list_end ?>
            <?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
              style="text-indent: -0.5cm; margin-left: 0.5cm;">WHS training assessment</p><?rh-list_end ?>
            <?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
              style="text-indent: -0.5cm; margin-left: 0.5cm;">Guidelines for trainers</p><?rh-list_end ?>
            <?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
              style="text-indent: -0.5cm; margin-left: 0.5cm;">Training Attendance
            Form (customised)</p><?rh-list_end ?>
            <h5>Tasks</h5>
            <h6>Planning and preparation</h6>
            <?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
              style="text-indent: -0.5cm; margin-left: 0.5cm;">Review the training
            guidelines.</p><?rh-list_end ?>
            <?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
              style="text-indent: -0.5cm; margin-left: 0.5cm;">Print the customised
            WHS training material as a handout for the learners.</p><?rh-list_end ?>
            <h6>Training</h6>
            <?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
              style="text-indent: -0.5cm; margin-left: 0.5cm;">The learners complete
            the Training Attendance Form.</p><?rh-list_end ?>
            <?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
              style="text-indent: -0.5cm; margin-left: 0.5cm;">Train the learners
            in:</p><?rh-list_end ?>
            <?rh-list_start class="Bullet_Multilevel" level="2" mc="1" ic="1" style="list-style: rh-list;
                 list-style: rh-list;" ?><p style="text-indent: -0.5cm;
                        margin-left: 1cm;">5S principles</p><?rh-list_end ?>
            <?rh-list_start class="Bullet_Multilevel" level="2" mc="1" ic="1" style="list-style: rh-list;
                 list-style: rh-list;" ?><p style="text-indent: -0.5cm;
                        margin-left: 1cm;">warehouse
            layout</p><?rh-list_end ?>
            <?rh-list_start class="Bullet_Multilevel" level="2" mc="1" ic="1" style="list-style: rh-list;
                 list-style: rh-list;" ?><p style="text-indent: -0.5cm;
                        margin-left: 1cm;">coding
            and binning of MRO items</p><?rh-list_end ?>
            <?rh-list_start class="Bullet_Multilevel" level="2" mc="1" ic="1" style="list-style: rh-list;
                 list-style: rh-list;" ?><p style="text-indent: -0.5cm;
                        margin-left: 1cm;">stocktaking</p><?rh-list_end ?>
            <?rh-list_start class="Bullet_Multilevel" level="2" mc="1" ic="1" style="list-style: rh-list;
                 list-style: rh-list;" ?><p style="text-indent: -0.5cm;
                        margin-left: 1cm;">On Key
            functionality, if applicable</p><?rh-list_end ?>
            <?rh-list_start class="Bullet_Multilevel" level="2" mc="1" ic="1" style="list-style: rh-list;
                 list-style: rh-list;" ?><p style="text-indent: -0.5cm;
                        margin-left: 1cm;">all WHS
            procedures documented in the Standards Manual.</p><?rh-list_end ?>
            <?rh-list_start class="Bullet_Multilevel" mc="1" ic="1" style="list-style: rh-list;
                 list-style: rh-list;" ?><p style="text-indent: -0.5cm;
                        margin-left: 0.5cm;">Assess
            the learners to ensure that they understand the WHS processes and are
            competent in using the tools involved.</p><?rh-list_end ?>
            <?rh-list_start class="Bullet_Multilevel" mc="1" ic="1" style="list-style: rh-list;
                 list-style: rh-list;" ?><p style="text-indent: -0.5cm;
                        margin-left: 0.5cm;">Present
            a certificate to each learner who passed the assessment.</p><?rh-list_end ?>
            <h5>Deliverables</h5>
            <?rh-list_start class="Bullet_Multilevel" mc="1" ic="1" style="list-style: rh-list;
                 list-style: rh-list;" ?><p style="text-indent: -0.5cm;
                        margin-left: 0.5cm;">Client
            and ACC resources are competent in the WHS standards and procedures.</p><?rh-list_end ?>
            <?rh-list_start class="Bullet_Multilevel" mc="1" ic="1" style="list-style: rh-list;
                 list-style: rh-list;" ?><p style="text-indent: -0.5cm;
                        margin-left: 0.5cm;">Populated
            Training Attendance Form.</p><?rh-list_end ?>
            <?rh-list_start class="Bullet_Multilevel" mc="1" ic="1" style="list-style: rh-list;
                 list-style: rh-list;" ?><p style="text-indent: -0.5cm;
                        margin-left: 0.5cm;">Results
            from the learner assessment.</p><?rh-list_end ?>
            </body>
            </html>

             

            Stylesheet:

            /*Created with Adobe RoboHelp 10.*/

            body {

            font-family: Arial;

            background-color: #ffffff;

            font-size: 10.0pt;

            margin-top: 0pt;

            }

            /* PHeading 1-4 */

            h1 {

            font-weight: bold;

            color: #35365b;

            margin-top: 22pt;

            margin-bottom: 0pt;

            page-break-after: avoid;

            font-size: 18pt;

            x-next-class: ;

            x-next-type: p;

            }

            h2 {

            font-weight: bold;

            font-size: 14.0pt;

            margin-top: 22pt;

            margin-bottom: 0pt;

            page-break-after: avoid;

            color: #35365b;

            x-next-class: ;

            x-next-type: p;

            }

            h3 {

            font-weight: bold;

            font-size: 12.0pt;

            margin-top: 20pt;

            margin-bottom: 0pt;

            page-break-after: avoid;

            color: #35365b;

            x-next-class: ;

            x-next-type: p;

            }

            h4 {

            font-weight: bold;

            font-size: 11.0pt;

            color: #35365b;

            margin-top: 16pt;

            margin-bottom: 0pt;

            x-next-class: ;

            x-next-type: p;

            page-break-after: avoid;

            }

            /* PLabel */

            h5 {

            margin-top: 14pt;

            margin-left: 0cm;

            font-weight: bold;

            font-size: 11.0pt;

            margin-top: 14pt;

            margin-bottom: 0pt;

            page-break-after: avoid;

            color: #a7a9ac;

            x-next-class: ;

            x-next-type: p;

            page-break-after: avoid;

            }

            /* PText Bold */

            h6 {

            font-size: 10pt;

            margin-left: 0cm;

            margin-top: 12pt;

            margin-bottom: 0pt;

            margin-right: 0cm;

            font-weight: bold;

            x-next-class: ;

            x-next-type: p;

            page-break-after: avoid;

            }

            /* PText */

            p {

            font-size: 10pt;

            margin-left: 0cm;

            margin-top: 6pt;

            margin-bottom: 0pt;

            margin-right: 0cm;

            }

            p.TOC {

            margin-top: 2pt;

            margin-bottom: 2pt;

            margin-left: 0cm;

            }

            p.Preamble {

            font-size: 10pt;

            margin-top: 6pt;

            margin-bottom: 0pt;

            margin-right: 0cm;

            margin-left: 0cm;

            color: #a7a9ac;

            font-style: italic;

            }

            p.Image {

            font-size: 10pt;

            margin-top: 6pt;

            margin-bottom: 0pt;

            margin-right: 0cm;

            margin-left: 1cm;

            }

            a {

            display: inline "text-decoration:" underline;

            }

            a.popupspot {

            color: #733f49;

            }

            A:link {

            color: #733f49;

            text-decoration: underline;

            }

            A:visited {

            color: #733f49;

            text-decoration: underline;

            }

            A:hover {

            color: #733f49;

            }

            A:active {

            color: #733f49;

            text-decoration: underline;

            }

            a.expandspot {

            color: #733f49;

            cursor: hand;

            font-style: italic;

            text-decoration: none;

            }

            span.expandtext {

            font-style: italic;

            font-weight: normal;

            color: #733f49;

            }

            a.dropspot {

            cursor: hand;

            color: #733f49;

            font-style: italic;

            text-decoration: none;

            }

            a.glossterm {

            color: #733f49;

            cursor: hand;

            font-style: italic;

            text-decoration: none;

            }

            span.glosstext {

            font-style: italic;

            font-weight: normal;

            color: #733f49;

            }

            /* List styles */

            ol {

            margin-left: 0.5cm;

            margin-top: 0pt;

            margin-bottom: 0px;

            margin-right: 0cm;

            }

            ul {

            margin-left: 0.5cm;

            margin-top: 0pt;

            margin-bottom: 0px;

            margin-right: 0cm;

            list-style: disc;

            }

            li {

            margin-top: 6pt;

            }

            a.breadcrumbs {

            color: #733f49;

            display: inline;

            font-size: 8pt;

            }

            rh-list.Heading_Numbered {

            x-lvl-1-p-tag: h1;

            x-lvl-1-format: "<x>.";

            x-lvl-1-margin: 20px;

            x-lvl-1-text-indent: -20px;

            x-lvl-2-p-tag: h2;

            x-lvl-2-format: "<1>.<x>";

            x-lvl-2-type: decimal;

            x-lvl-2-margin: 30px;

            x-lvl-2-text-indent: -30px;

            x-lvl-3-p-tag: h3;

            x-lvl-3-format: "<1>.<2>.<x>";

            x-lvl-3-type: decimal;

            x-lvl-3-margin: 40px;

            x-lvl-3-text-indent: -40px;

            x-lvl-4-p-tag: h4;

            x-lvl-4-format: "<1>.<2>.<3>.<x>";

            x-lvl-4-type: decimal;

            x-lvl-4-margin: 50px;

            x-lvl-4-text-indent: -50px;

            x-lvl-5-p-tag: h5;

            x-lvl-5-format: "<1>.<2>.<3>.<4>.<x>";

            x-lvl-5-type: decimal;

            x-lvl-5-margin: 60px;

            x-lvl-5-text-indent: -60px;

            x-level-count: 5;

            }

            rh-list.Bullet_Multilevel {

            x-lvl-1-type: disc;

            x-lvl-1-format: "<x>";

            x-lvl-1-margin: 0.5cm;

            x-lvl-1-text-indent: -0.5cm;

            x-lvl-1-p-tag: p;

            x-lvl-2-type: disc;

            x-lvl-2-format: "<x>";

            x-lvl-2-margin: 1cm;

            x-lvl-2-text-indent: -0.5cm;

            x-lvl-2-p-tag: p;

            x-lvl-3-type: disc;

            x-lvl-3-format: "<x>";

            x-lvl-3-margin: 1.5cm;

            x-lvl-3-text-indent: -0.5cm;

            x-lvl-3-p-tag: p;

            x-lvl-4-type: disc;

            x-lvl-4-format: "<x>";

            x-lvl-4-margin: 2cm;

            x-lvl-4-text-indent: -0.5cm;

            x-lvl-4-p-tag: p;

            x-level-count: 4;

            }

            table.Table_Normal {

            padding: 0px;

            x-border-spacing: 0px;

            x-row-pat-1: 1;

            x-row-pat-1-name: t1Row;

            x-row-pat-count: 2;

            x-row-pat-2: 1;

            x-row-pat-2-name: t2Row;

            x-1st-row: 1;

            x-1st-row-name: t1st;

            x-last-col: 1;

            x-last-col-name: last;

            border-left-style: Solid;

            border-left-width: 1px;

            border-left-color: #a7a9ac;

            border-top-style: Solid;

            border-top-width: 1px;

            border-top-color: #a7a9ac;

            font-size: 10pt;

            vertical-align: top;

            margin-top: 6pt;

            margin-left: 1cm;

            margin-right: 0cm;

            margin-bottom: 12pt;

            }

            table.Table_Normal td {

            padding-left: 10px;

            padding-right: 10px;

            padding-top: 0px;

            padding-bottom: 4px;

            vertical-align: top;

            p-class: p;

            }

            table.Table_Normal tr.t1st td {

            font-weight: bold;

            padding-top: 10px;

            border-right-style: Solid;

            border-right-width: 1px;

            border-right-color: #a7a9ac;

            border-bottom-style: Solid;

            border-bottom-width: 1px;

            border-bottom-color: #a7a9ac;

            vertical-align: top;

            }

            table.Table_Normal tr.t1Row td {

            border-right-style: Solid;

            border-right-width: 1px;

            border-right-color: #a7a9ac;

            border-bottom-style: Solid;

            border-bottom-width: 1px;

            border-bottom-color: #a7a9ac;

            }

            table.Table_Normal tr.t2Row td {

            border-right-style: Solid;

            border-right-width: 1px;

            border-right-color: #a7a9ac;

            border-bottom-style: Solid;

            border-bottom-width: 1px;

            border-bottom-color: #a7a9ac;

            }

            table.Table_Normal tr.t1st td.last {

            border-right-style: Solid;

            border-right-width: 1px;

            border-right-color: #a7a9ac;

            }

            table.Table_Normal tr.t1st td:last-child {

            border-right-style: Solid;

            border-right-width: 1px;

            border-right-color: #a7a9ac;

            }

            table.Table_Normal tr.t1Row td.last {

            border-right-style: Solid;

            border-right-width: 1px;

            border-right-color: #a7a9ac;

            }

            table.Table_Normal tr.t2Row td.last {

            border-right-style: Solid;

            border-right-width: 1px;

            border-right-color: #a7a9ac;

            }

            • 3. Re: Generated WebHelp bold formatting issue
              RoboColum(n) MeganK

              I've recreated your topic and css and everything appears just as it should in both IE8 and FF when run locally. Where is the help placed and what browsers are you using? Also is the same issue seen to other user's PCs?

              • 4. Re: Generated WebHelp bold formatting issue
                PragmaProducts Community Member

                Yes, same issue seen on other users' PCs. And the weird thing is, every time I generated different topics had bold sections.

                 

                But...I just managed to fix it: I added "font-weight: normal;" to the <p> style code in the .css.

                So it now looks like this:

                 

                p {

                font-size: 10pt;

                margin-left: 0cm;

                font-weight: normal;

                margin-top: 6pt;

                margin-bottom: 0pt;

                margin-right: 0cm;

                }

                 

                And the problem is gone!

                Thanks for your help.