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Having trouble inserting a Flash file into a topic

Community Beginner ,
Aug 01, 2006 Aug 01, 2006

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Help!!

I am inserting multimedia into my WebHelp files for the first time. I've received 3 SWF files w/ accompanying HTML files.
Whenever I import the HTML files into my project, RoboHelp carshes. When I insert the SWF alone into my topic, RoboHelp crashes. However, when I play each of them separately, they play fine. I'm completely baffled. I've even tried importing the SWF and HTML into other programs, and they work fine there...but not in RoboHelp! I'm at a loss. Can anyone help me?

Not sure if the file size matters, but one is 8MEGs, the other two are 1MG. All are crashing RoboHelp.

Thank you!!

TabbyW

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LEGEND ,
Aug 01, 2006 Aug 01, 2006

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Hi TabbyW and welcome to our community

Perhaps the following link will help.

Click here for more...

Hope so! Rick

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Community Beginner ,
Aug 01, 2006 Aug 01, 2006

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Thanks so much!! I'll give this a try as soon as I can.

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Community Beginner ,
Aug 02, 2006 Aug 02, 2006

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Hi again,

Do you know if there is a size limitation on the Flash files...perhaps Robohelp cannot accept Flash files that are larger than a certain size? I read your page, Rick, and the other two tutorials imported fine, but the the larger one (8 Megs) is crashing RoboHelp.

Thanks!

TabbyW

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RoboHelp Documentation
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