I am attempting to do some recording of program training for
a Meditech Magic product that our facility uses. However, Captivate
is not capturing the information the same as it does when I would
record a windows based product. Is there something that I need to
do differently or a method to capture movement in the system and
return demo for training purposes. Thanks for any help on this.
I have to capture screens from lots of proprietary software.
My recommendation would be to install Adobe Captivate on a separate
machine and then use a screen sharing program to capture screen
action from the computer that the Meditech software is installed
If for some reason what my fellow Adobe Community Expert Mark
suggested fails to work or otherwise can't be implemented, you
might try simply pressing the Print Screen key to force capturing
the screens if Captivate isn't recognizing when it should capture
screens. As for mouse movement, don't sweat that. You can easily
add it after the recording is complete. Mouse is simply an
attribute of the slide and it doesn't need to be recorded in order
to have it there.