3 Replies Latest reply: Jun 14, 2013 10:17 PM by Rebecca Penso Branched to a new discussion. RSS

    How can I get Indesign CS6 to open JPG/PNG files?

    Ksmejkal

      I recently purchased Indesign CS6. When I went to import a PNG, it failed to recognize it. I then tried a JPG to no avail. The exact error message reads as follows:

       

      "Cannot open the file "photo.png". Adobe Indesign May not support the file format, a plug-in that supports the file format may be missing, or the file may be in another application."

       

      How could the plug-ins be missing? Wouldn't these be installed with Indesign? Any advice as to how to proceed?.

       

      Thanks in advance.