2 Replies Latest reply: Mar 15, 2013 3:19 PM by sleekirkpatrick RSS

    Problems installing CS4, Adobe help not helping, can't find solution in forums


      When I try to install CS4 (on Windows Vista machine), I get the error "Uninstall Color Profiles Rollback Preventing the Installation".  Offered two solutions, I did both, but wouldn't allow me to cut/paste 10 files from the system32/spool/drivers/color folder.  I tried to go into the registry, it said, "some permissions could not be changed".  On the forums, it said some files could be linked to monitor or printers...I don't have a printer installed currently, but what am I supposed to do for a monitor?  I'm guessing they are not allowing me to move them because they are in use, but I don't know how to "unuse" them without not using the monitor.  I tried safe mode, didn't work...any suggestions?