1 Reply Latest reply on Mar 4, 2013 1:25 PM by chris.campbell

    How can I resolve the 'green screen' I see when watching any flashplayer video?

    sumrhome

      I'm using Win8.  When I attempt to watch any flashplayer video (youtube, hulu, etc) all I see is a green screen.  Research tells me to right click on the green area, select the left-most tab (a monitor) and deselect hardware accelleration.  I have no such tab or option to deselect the hardware accelleration.  I've uninstalled and reinstalled flashplayer several time and have confirmed that I'm using the latest version.

       

      How do I deslect the hardware accelleration if I don't have the 'monitor' tab?